

MASTERCLASS: Tackling Complexities in Investigations
Thurs 17 Apr | 12.30 – 2.00PM BST | Online via Zoom
Thurs 17 Apr | 12.30 – 2.00PM BST | Online via Zoom
Not all cases are clear-cut. From missing evidence and non-engaging respondents to trauma-informed interviews and “word against word” scenarios, this masterclass from The Investigation Company by The TCM Group dives into the real complexities investigators face every day.
In this deep-dive session, you’ll learn how to:
- Spot and handle missing or withheld information
- Use trauma-informed approaches without biasing outcomes
- Document and explain decisions on the balance of probability
- Uphold fairness, transparency, and empathy—no matter how complex the case
Packed with practical tools, real-life case examples, expert tips from our investigator Gemma Bromfield and details about our investigation skills training, this session will help you stay confident, curious, and compliant in even the toughest investigations.
Plus, we’ll also be highlighting how workplace coaching can be used in support of the investigation process, helping participants to feel more psychologically-safe, self-aware and even preventing future investigations.
Join us for this free masterclass to sharpen your investigation skills and navigate complexity with confidence.