Case study archives

Coaching,Mediation
Restoring Workplace Harmony: A Council’s Success with Mediation and Coaching
A mediation was undertaken at Islington Council to address a breakdown in a relationship. The outcome? A transformative experience for both parties.
Coaching,Leadership Development,Training
Quality Conversations, Exceptional Care: Action for Children’s Journey with TCM
Action for Children partnered with TCM's Engage Leadership in early 2023 to implement their specialised Quality Conversations training programme, aiming to transform how staff approach challenging interactions.
Coaching,Training
How LabGenius Supercharged Success with Coaching — Lessons For Startups
In the dynamic world of biotech startups, strong leadership and communication skills can be just as critical as scientific breakthroughs.
Coaching,Culture Change
Transforming NHS Culture: A Journey with TCM’s Culture Catalysts™
Discover how TCM empowered NHS leaders across four cohorts to become Culture Catalysts™, giving them the tools and confidence to drive meaningful cultural transformation in their healthcare systems.
Coaching,Leadership Development
Transforming Leadership at Amnesty International
When a global organisation championing human rights needed to strengthen its leadership capabilities, they turned to TCM for a bespoke solution that would empower their managers to navigate complex performance conversations with confidence and compassion.
Coaching,Leadership Development
King’s School Canterbury: Elevating Leadership with Coaching Skills
The KSC team identified an opportunity to build their confidence in offering coaching to leaders, moving beyond providing answers and instead fostering a culture of self-reflection and ownership. 
Coaching,Mediation
Setting the Standard for Inclusive Mediation and Coaching for a National Charity
Discover how The TCM Group delivered a fast, inclusive, and highly effective mediation service —ensuring clear communication, trust, and lasting workplace harmony for a national children's support organisation.
Coaching,Culture Change,Leadership Development,Mediation,Resolution Framework
London Borough of Hounslow:
The London Borough of Hounslow's experience demonstrates that while changing established practices is challenging, the rewards - in terms of improved relationships, better alignment with values, and more satisfactory outcomes - make it a journey worth undertaking. Their story serves as an inspiration and a practical guide for other organisations looking to revolutionise their approach to workplace conflict. It shows that with vision, persistence, and a willingness to learn, it's possible to create a more compassionate, effective, and values-driven workplace.
Coaching,Culture Change,Leadership Development,Training
Unlocking Potential and Driving Growth through Coaching
We’ve seen incredible transformations through coaching - whether it’s helping newly promoted leaders find their confidence, strengthening communication across teams, or tackling complex workplace challenges.