TCM delegates provide accounts of their experience training with TCM Academy, taking you step by step through the learning journey.

As a public academic institution, the University of Portsmouth has strong values; they are ambitious, responsible and open. In 2021, the Executive Dean worked exclusively with The TCM Group to transform workplace culture to reflect these values.

An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 5-day ‘National Certificate in Workplace Mediation’ training course.

An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 5-day ‘National Certificate in Workplace Mediation’ training course.

An alternative approach to resolving disputes at work is helping Northumberland County Council build more cohesive and effective teams during austere times.

HR Team Manager, Susan Wilkins and HR Manager, Cara Meakins want to drive down the number of grumbles and grievances and set up a robust framework to process cases for mediation.

Val Ward is a Learning and Development Manager at Historic Royal Palaces. She is currently qualified as a workplace mediator and is working tirelessly with TCM.

TCM helped develop an in-house mediation system that was piloted at Top Shop/Top Man stores in 2009. The scheme was very successful.

When Harriette Wolff first learned about workplace mediation, she instantly thought it would be a good fit for her organisation.

When the London Borough of Newham introduced an internal workplace mediation scheme with the help of TCM in 2012, it was an immediate success.

In 2008, The TCM Group was invited to develop a pilot mediation scheme within BT Retail. BT Retail has around 18,000 employees and 20 million customers.

Parcelforce Worldwide is part of Royal Mail Ltd, a former public sector organisation that has had its fair share of industrial disputes and internal conflict in the past.

The Brandon Trust is an award-winning charity working throughout the South West of England and London supporting people with learning disabilities and autism.