Traditionally, our Team Facilitation Skills™ course has always been delivered face to face. However, we are now also able to offer this as a blended learning course which includes a mix of online training and an assessment centre. Open courses are delivered via The TCM Academy in London and we also run courses across the UK. We are also able to deliver this course onsite at your own location. This works well for groups of 6 delegates or more.

Online courses are delivered via Zoom. Our TCM trainers are dedicated to delivering engaging sessions and maximizing delegate input, maintaining the same agenda regardless of whether the training courses are conducted online or in-person. 

The expert tutors at TCM help delegates to develop the following skills and strategies:

• Gain an understanding of conflict dynamics: Develop insights into the nature and impact of conflict within groups and teams, including understanding models such as Thomas Kilmann Conflict Styles  model and the Spiral of Destructive Conflict.
• Build mediation and facilitation skills: Acquire the skills necessary to prepare for and facilitate team mediations, with an emphasis on core mediation skills, individual meeting techniques, and contract-setting through Nonviolent Communication (NVC).
• Enhance team facilitation confidence: Cultivate the confidence to lead complex team conferences involving multiple parties and issues, with practical exercises in activities like Scaling, Speed Mediation, and team charter development.
• Develop competence in conflict resolution: Gain practical experience in resolving team conflicts through structured mediation practices, role-specific exercises, and observations, aimed at achieving effective and sustainable resolutions for team and group conflicts.

TCM trainers are experts at creating a safe, empowering, and engaging training environment, whether delivered online or in person. Each session is designed to be interactive and impactful, fully aligned with set learning objectives. A range of teaching methods are used throughout the course, including reflective practice, group discussions, case studies, role-plays, and practical exercises to deepen understanding and build facilitation skills.

Peer-based evaluation and shared learning are core elements, complemented by detailed facilitator assessments to monitor each participant’s progress. Independent learning and reflective activities outside of course hours are also encouraged, enabling participants to integrate their new skills into everyday team interactions.

Through the program, participants build expertise in team facilitation, effective communication, conflict resolution, and group problem-solving. They gain the skills and confidence needed to facilitate productive team discussions, drive engagement, and foster a collaborative culture within their organisations.

TCM delivers extensive support for delegates on all of our courses before, during and after the course concludes.

• Training delivered by a world-class trainer who has practical experience of the subject being taught.
• The unique online TCM Delegate Zone™ which includes useful tool-kits, check sheets, videos, and other resources for delegates.
• Free copy of the Team Facilitation Skills TCM Delegate Pack.
• One to one coaching for delegates during the course and once the course concludes, support via the TCM helpline as required.
• 10% off their first year’s membership to The People and Culture, an exclusive think-tank for the people and culture profession.
• A free Refresh, Review and Reassure session 3-6 months after the training concludes. (available for up to a year after the course concludes).

This course is fully certified by The CPD Certification Service and is delivered by the UK’s top resolution experts. CPD is a holistic approach towards the enhancement of personal skills and proficiency throughout a professional’s career.