TOPIC TASTER: Investigation Skills

Fri 8th Nov 2024 | 09:30 – 12:30 BST | Online via Zoom

DURATION:3 hours
LOCATION:Online
"I found it fascinating to see how the investigation plan was formulated and the terms of reference. It was enlightening to learn about the different approaches to investigations and to hear examples of best practices."
Mark Cresswell, ER Case Manager at Deloitte LLP

Are you ready to enhance how you approach workplace investigations? Join us for an insightful webinar that will introduce you to the key principles of effective investigation skills and show you how these techniques can transform your team’s ability to handle issues with confidence and fairness.

The Investigation Skills Training that we offer by TCM Academy provides a comprehensive and ethical approach to conducting world-class workplace investigations. Our expert-led training courses blend procedural fairness, legal frameworks, and practical skills to equip participants with the tools to conduct thorough and impartial investigations, ensuring compliance and fostering trust within the workplace.

At its core, the training focuses on delivering fair and robust outcomes while protecting workplace relationships and maintaining legal and regulatory compliance. The course promotes accountability, encourages thoroughness, and ensures that issues are resolved efficiently and impartially.

Understanding the vital role of early resolution in workplace conflicts is essential for organizations. By addressing issues through effective investigations, organizations can:

  • Prevent Escalation: Quickly resolve conflicts before they escalate into expensive legal battles.
  • Foster Positive Relationships: Maintain healthy working relationships and promote team cohesion.
  • Minimise Stress: Reduce the stress and anxiety that often accompany prolonged disputes.
  • Save Time and Resources: Limit the time and resources typically required for formal procedures by addressing issues early.
  • Enhance Reputation: Preserve the organisation’s reputation and boost employee morale through fair and thorough investigations.

Having trained investigators in your organisation is crucial, as they bring the skills and knowledge needed to handle conflicts effectively, ensuring a smoother resolution process and a healthier workplace environment.

Hosted by the TCM Academy’s Training and Events Coordinator, Cameron Duncan. We will be joined one of our TCM Accredited Investigators and Trainers who will walk you through our Investigation courses, offering an overview look at the skills and knowledge you’ll gain by signing up.

By attending this masterclass, you’ll learn how to conduct fair, thorough workplace investigations, navigate the legal framework, and develop key skills like interviewing and evidence gathering. You’ll gain the tools to ensure impartiality and produce strong reports, helping to foster a culture of accountability and trust.

>> Register here <<

Join us on Friday 8th November 2024 from 09:30 – 12:30

Everyone who registers will receive a copy of the webinar recording and presentation slides.