International Certificate in Workplace Mediation (6 Days)


How to become a TCM Accredited Mediator.

NEXT DATE:6th, 7th, 8th & 13th, 14th 15th May 2024

Trainer for this upcoming session:

Merry Brown
Transformation Consultant at the TCM group
If you would like to discuss Merry's post in more detail, please contact Merry at [email protected]
"There are so many courses to choose from, and I found it hard to know which one to pick. I was very impressed with the depth of information about how people behave in conflict and the reasons behind this; and also the range of different techniques, conflict models and approaches that can be used to ensure that the process has the best chance of success. The course was a great mixture of theory and putting things into practice. TCM’s mediation model is a really good structure, and I left the course feeling equipped and keen to mediate. I thoroughly enjoyed this course and found it very energising. I would 100% recommend it."
Jenny Elkeles, Corporate Governance Manager at the British Medical Association (BMA)


The International Certificate in Workplace Mediation™ is a fully interactive, instructor-led IMI accredited mediation skills programme that enables participants to learn essential skills and principles for mediation, practice skills and demonstrate competency to be a workplace mediator.

Our flagship mediation course, the National Certificate in Workplace Mediation has become widely popular, allowing us to partner with global organisations such as HSBC, Marks and Spencer, BT and Plan International. The International Certificate in Workplace Mediation now enables our global customers outside of the UK to achieve TCM-accredited status and gain lifelong mediation skills.

Almost 60 percent of employees in the U.S. have never received basic conflict management and dispute resolution training. However, of those who have, 95 percent report that it has helped them to positively navigate conflict. 70 percent of employees believe managing conflict is a critically important leadership skill. And 54 percent of employees believe managers could handle disputes more effectively by addressing underlying tensions immediately when they surface.

We pride ourselves on delivering a world class course to delegates. Don’t just take our word for it, please click here to read the several hundred testimonials from previous delegates.


Mediation is effective at resolving a range of issues including relationship breakdown, personality clashes, communication problems, bullying, discrimination or harassment.

It might be a single employee with a grievance, a disagreement between an employee and a manager, or an issue between two co-workers.

Differences between individuals at work can lead to grievances, absenteeism and ultimately loss of valuable employees. As a result, workplace disputes cost businesses tens of thousands of pounds per year.

Key Facts

Suitable for anyone who has a role that deals with issues in the workplace, including in house mediators, HR, ER & OD professionals, union and employee reps, business leaders, managers and consultants.

Cost: $2,150 for open access courses delivered face to face or online via Zoom.

Please contact us for our latest prices for in-house delivery to groups of 4 or more.

Further information