“The training course was very well structured, the material really useful, the trainers were very experienced in both learning facilitation and mediation. They don’t just teach but also do so can speak from experience.”

“A really informative course with great content and the trainer provided good examples for context. A really enjoyable day and I have gained transferable skills that I will use.”

Great experience! Wonderful journey from singing up to last minute of the training

I started the course with some nerves, especially about the length of the course. But I genuinely really enjoyed each day and all the opportunities provided to practice the skills we were learning, in a safe environment. Has definitely filled me with confidence and I look forward to using these new skills in the workplace.

“Attending the mediation skills training course was so inspiring and motivational. Bola is an engaging trainer and presented the learning in a way that all could understand.”

“Excellent course with knowledgeable trainers. Highly recommended”

“I finally conducted my first mediation in the office and the outcome was successful. The Review, Refresh, and Reassure session held earlier in the year helped me to remember and be more confident in the assignment. Thank you, TCM team. You are doing an amazing job!”

“Fantastic course delivered well. Learned a lot which is supporting my organisation as well as my own professional development.”

I was very lucky to have been given the opportunity by my work place and line manger to undertake the TCM mediation course this June 2023 , I can’t recommend this course enough I have a keen interest in resolving conflict and the course has given me the skills to do this with confidence.
The tutors were excellent and really got the best out of me and helped me achieve my goals. I now look forward to using the skills I learned everyday.

“fantastic course, adapted to our needs and delivered brilliantly”

This was an overall positive experience, from the very start of enquiry to enrolment and participation. Cameron was my first point of contact and I found him incredibly helpful, responsive and insightful. The training itself was inclusive, wholesome and supportive of my needs and condition. Andy was particularly good and the whole process was insightful and enjoyable.

This was a fabulous course – well structured and professionally run and I now have the skills and confidence to be an effective mediator Thank You!

The training was very good and relevant to the situations I deal with on daily basis as an HR Manager. Chris did a great job in ensuring we were aware of the theory behind what we were learning and also the importance of focusing on the Survivor. Overall I loved the practical sessions where we got to interview each other. Thank you

The accredited workplace mediator course was amazing and massively useful. I thought I knew how to mediate before this but clearly I was wrong. Alan and Gemma’s skills and knowledge were so helpful and second to none

Fantastic week well spent with the TCM tutors, Assessors and fellow course delegates. Feel so much more confident to fully participate as a mediator in the room, rather helping individuals for going into the room. Thank you Alan and TCM team

“Fantastic training course – really well delivered. It was done in a way that built up our understanding of the theory and then a chance to put it into practice, one stage at a time before putting all stages together. This was a great way of consolidating our learning.”