Nottingham University Hospitals NHS Trust speaks of their success in integrating a mediation service within their organisation.

In October 2020, The TCM Group delivered a series of team workshops to the senior executive team at International Alert with an ambitious agenda for change.

In September 2020, CEO, Founder & veteran of mediation David Liddle delivered transformational team development to a local Council. The blending of coaching and development impacted values of collaboration, self-awareness, team accountability, and constructive conflict.

EDF implemented an early resolution programme to compliment their existing formal procedures and align with their zero-harm ethics policy.

An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 5-day ‘National Certificate in Workplace Mediation’ training course.

An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 5-day ‘National Certificate in Workplace Mediation’ training course.

The UK Civil Service has been working with TCM for several years to embed a culture which handles conflict productively.

An alternative approach to resolving disputes at work is helping Northumberland County Council build more cohesive and effective teams during austere times.

HR Team Manager, Susan Wilkins and HR Manager, Cara Meakins want to drive down the number of grumbles and grievances and set up a robust framework to process cases for mediation.

Val Ward is a Learning and Development Manager at Historic Royal Palaces. She is currently qualified as a workplace mediator and is working tirelessly with TCM.

TCM helped develop an in-house mediation system that was piloted at Top Shop/Top Man stores in 2009. The scheme was very successful.

When Harriette Wolff first learned about workplace mediation, she instantly thought it would be a good fit for her organisation.

When the London Borough of Newham introduced an internal workplace mediation scheme with the help of TCM in 2012, it was an immediate success.

Royal Mail and its trade unions sign contract to employ external mediators

When the Acas code came into effect, we implemented a small scale internal mediation function at M&S.

In 2008, The TCM Group was invited to develop a pilot mediation scheme within BT Retail. BT Retail has around 18,000 employees and 20 million customers.

Parcelforce Worldwide is part of Royal Mail Ltd, a former public sector organisation that has had its fair share of industrial disputes and internal conflict in the past.

The Brandon Trust is an award-winning charity working throughout the South West of England and London supporting people with learning disabilities and autism.