Conflict Management for Leaders (1 Day)
Supporting leaders in understanding the culture they create and the teams they develop, under the lens of conflict management.
In a volatile and uncertain world, conflict, of any kind is very much inevitable. Disagreements between employees happen all the time; and unfortunately, these are unavoidable. However, their impact can be minimised, based on the culture of the organisation. It is our leaders who must set the tone, by knowing how to handle such disputes effectively.
This unique course has been specifically designed to support leaders in understanding the culture they create and the teams they develop, under the lens of conflict management. Delegates will develop an understanding of how their behaviour as leaders set the course for how other managers and teams behave themselves.
TCM’s expert trainers offer a unique insight into what conflict is, how it happens, why it happens, and how it can be passed down through organisations. Delegates will develop practical toolkits that they can pass onto their teams to use to ensure for the constructive resolution of conflicts in the workplace.
On attending the course delegates will:
- Understand the nature of conflict including the cultural, systemic, situational, emotional, relational and psychological factors that can cause or perpetuate conflict at work.
- Learn the main causes of conflict, and the routes they can take within an organisation.
- Examine how to create a culture that invites an open and collaborative approach to management and abandons the control of people and their ideas.
- Review their organisational practices and policies, and the impact they may be having on issues of conflict and their resolution.
- Understand how leaders’ approaches to feedback can lead to conflict.
- Know how to create opportunities for sharing and open dialogue.
- Develop practical toolkits that can be applied when faced with conflict within their teams.
Suitable for all senior leadership roles such as: CEO’s, Managing Directors and C-Suite Level Executives
£295 + VAT for open access courses delivered face to face at the TCM Academy in London or online via Zoom.
Please contact us for our latest prices for in-house delivery to groups of 4 or more.
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