WEBINAR: Resolution Framework Eye-Opener

Thurs 20th March 2025 | 12:30 – 1:30 GMT | Online via Zoom

Thurs 20th March 2025 | 12:30 – 1:30 GMT | Online via Zoom

DURATION:1 hours
LOCATION:Online

Trainer for this upcoming session:

Roxanne Elphick
CUSTOMER SUCCESS MANAGER AT THE RESOLUTION FRAMEWORK at the TCM group
If you would like to discuss Roxanne's post in more detail, please contact Roxanne at [email protected]

What people say

TCM stand out head and shoulders above the rest.
PHILIP EDWARDS, FORMER SENIOR PEOPLE LEADER AT MARKS & SPENCER PLC

Did you know workplace conflict costs businesses £28.5 billion annually in lost productivity, absenteeism, and turnover? If your organisation is struggling with:

  • Time-consuming formal grievance procedures
  • Damaged workplace relationships
  • Rising HR costs from lengthy investigations
  • Increasing stress-related absences
  • Low employee morale and engagement

…you’re not alone. But there’s a better way forward.

The Resolution Framework™ is a groundbreaking approach that revolutionizes how organizations handle workplace conflicts, complaints, and concerns. Unlike traditional grievance and disciplinary procedures that often escalate tensions and damage relationships, this innovative framework emphasizes early resolution through dialogue and collaborative problem-solving.

Join David Liddle, CEO of The TCM Group, and our expert panel as they reveal how leading organizations like NEXT, Burberry, and the BBC have revolutionized their approach to workplace conflict with The Resolution Framework™ . In this practical session, you’ll discover:

  • Why traditional disciplinary and grievance procedures are failing modern workplaces
  • How to shift from retributive to transformative justice
  • The power of early resolution and dialogue-driven solutions
  • Practical steps to implement a Resolution Framework in your organization
  • Real case studies and success stories from organizations that have made the change

At its heart, the Resolution Framework transforms workplace conflict management through a sophisticated triage system using the Resolution Index™, which objectively assesses cases and identifies the most appropriate path forward. Organizations gain access to multiple routes to resolution, from coaching and mediation to facilitated conversations and team building. This comprehensive approach maintains full legal compliance while promoting more constructive, restorative solutions that align with your organizational values and culture.

Don’t miss this opportunity to learn how you can create a more harmonious, productive workplace while significantly reducing the costs and stress of conflict management.

 

>> Register here <<

Secure your spot now for Thurs 20th March 2025, from 12:30 – 1:30PM

Everyone who registers will receive a copy of the webinar recording and presentation slides.