Developing Positive Workplace Cultures Since 2001
Established over two decades ago by our CEO and HR most influential thinker, David Liddle, TCM has been working with our customers to develop person-centred management practices, empowering HR processes and transformational workplace cultures. These practices, processes and cultures have been designed to improve productivity, increase engagement, drive collaboration, enhance wellbeing and turbo-charge your organisation.
The TCM Ecosystem
What sets us apart is our unique insight into people, relationships, workplace cultures, HR systems, leadership practices and management behaviours. We have combined this expertise into a world-leading portfolio of culture change, HR consultancy, leadership development, investigations, mediation, coaching, and conflict resolution programmes and consultancy.
“TCM is transforming work by putting people first!”
The trusted partner to numerous organisations - big and small.
TCM is the trusted partner to a growing number of FTSE 100 and Fortune 500 companies, along with numerous public bodies and Government departments. Our esteemed clients cover a wide range of sectors and include Tesco PLC, Royal Mail, NATO, BBC, HSBC, Burberry, NHS England, Next, Bloomberg, Aviva, Oxfam and the entire UK Civil Service.
“TCM has supported us to deliver our policy to resolve issues and establish a culture of fairness, trust and mutual respect. It is no surprise that in a business which employs so many people, there will be disagreements from time to time. TCM has helped us to establish a modern system for resolving these disagreements quickly and professionally.”
“Couldn’t fault the service provided by David and the team in helping us set up an internal resolution procedure and mediation team. We had fantastic feedback from all our colleagues who attended training with them.”
“The mediation and resolution training that TCM delivered was first class – engaging, thought provoking and highly professional. David’s collaborative, future focused and solution focused approach to conflict resolution really resonated with me and my team and aligns neatly with our brand values and people strategy.”
“TCM worked with us to develop our purpose, values, behaviours and strategy. TCM’s facilitators brought professionalism, knowledge & fun to the assignment. In workshops, they encouraged a relaxed atmosphere where effective learning and contribution was valued.”
“The TCM National Certificate in Workplace Mediation course provided a thorough introduction to mediation and the skills practice to become a a novice mediator. The ongoing learning and support will help me to continue my journey to becoming a competent well practiced mediator. Thank you Andi, Cameron and TCM!”
“We have been working with TCM, in order to set up an In-house Mediation Service. TCM trainers have a passion for resolving conflict & their enthusiasm both engages, inspires and energises others.”
Explore some of our people services
Our portfolio of mediation, coaching and investigation services are designed to help your organisation and its employees to perform at their very best. You can trust us to handle your cases with efficiency, care and the highest of quality.
A culture blueprint for the modern organisation.
Shortlisted for Business Book of the Year 2022, David Liddle’s highly acclaimed second book: Transformational Culture provides a blueprint for a fair, just, inclusive, sustainable, and high-performing organisation. With a foreword from Dave Ulrich and expert analysis of the benefits of a people-focused and values-led organisation, it provides 8 transformational enablers to deliver individual, team and business success. The book offers practical guidance and a culture change playbook for HR professionals and business leaders who wish to redefine their corporate culture.
Kickstart your growth with The TCM Academy
The TCM Academy delivers a wider range of training courses and events on a virtual, face to face and blended basis. Below are just a few of our upcoming courses and events.
A Consultancy You Can Trust!
In 2023, we won the prestigious Personnel Today HR Impact Award in partnership with Burberry. Working with the TCM Group, Burberry conducted an audit of its team climate, systems and policies, identifying a number of key areas for improvement: upskilling HR and leaders in conflict management; reviewing policies and steps to resolution; a need for a confidential whistleblowing helpline only used for the most serious issues; and alignment of investigations processes so they were globally consistent. Feedback suggests that colleagues now feel more empowered to speak up, and there has been an increase in issues being resolved without the need for recourse to a formal procedure.
Featured news, insights and resources
Purpose and values. Aligned.
Organisations which fully integrate their purpose and their values will be the successful organisations of the future. Combined, your values and purpose reflect the kind of organisation you are – they define your employee experience (EX) and your customer experience (CX). When corporate strategies and management behaviours are aligned to your purpose and values, this becomes the defining feature of your organisation.
We help organisations to define and embed their purpose and their values and to align these to their strategy, their behaviours and their leadership and management competencies.
Tomorrow's leaders. Today.
Your leaders have a significant influence on company culture and your managers should create the climate for success. By equipping your leaders and managers with the skills they need during these volatile uncertain, complex and ambiguous (VUCA) times, your organisation will help your most valuable asset to shine – your people.
Through a range of leadership development, training and consultancy packages, we equip leaders and managers with the confidence, competence, characteristics and capabilities to lead their teams through the good times, and the bad.
Putting the human into HR.
The traditional human resources (HR) function is evolving. The emergence of the People and Culture function presents enormous opportunities for HR to deliver fair, just, inclusive, sustainable and high performing systems, processes and cultures. TCM is working with an increasing number of HR teams to help them as they evolve into a people and culture function. From the development of a people and culture strategy to the design and deployment of modern employee handbooks, values and behavioural recruitment processes, and transformational performance management systems. If you want to put the human back into HR, we are here to help.
Evidence based. Practically delivered.
The use of data and evidence to inform and evaluate organisational change programmes is central to their short- and long-term success. We build a business case for cultural transformation using normative, qualitative and quantitative approaches such as existing HR and management data, and the engagement of key stakeholders such as people and culture professionals, leaders, managers, employees and unions.
Please get in touch
We would love to hear from you!
We are available to answer any questions you may have about our expansive range of services and courses. If would prefer to drop us an email, please click here.
Alternatively, please feel free to call TCM’s customer hotline at 0800 059 0595
