Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Rwitu Stam - HR Business Partner at SkillLab
The practical investigation skills training at TCM proved a huge help and as a refresher for our internal er process and guidelines. I would highly recommend this training to anyone in the HR space who deals with workplace grievances or investigations as part of their role.
Lucy Wilmot - Policy Business Partner at Home Group
I thoroughly enjoyed the Essentials of Mediation training. It was a perfect balance of theory and practical with a very knowledgeable, engaging and enthusiastic trainer who is clearly passionate about his role - thanks Thoralf!! I have come away excited about applying the learning. Thank you for a great 3 days.
Deb Drury - People Business Partner at NHS South, Central and West Commissioning Support Unit
A fun three days working through how to manage a workplace investigation! Some great tips and guidance to take into practice. Thank you.
Sonia Weavers - Head of People Consultancy at NHS South, Central and West Commissioning Support Unit
Highly recommended, excellent trainer sharing expert knowledge, skills and experiences. Course content and delivery was relevant and thorough. A very valuable and engaging course.
Sarah Minshull - Home Parenting Service Coordinator at Action For Children
"We have been so impressed with how the training content was designed specifically for the teams role. Case studies were aligned with day to day work and gave a good platform to facilitate discussion bringing the learning to life. There was great communication with the trainer before, during and after the training and the delivery was well balanced. Would recommend."
Deborah Omoruyi - North East London Foundation Trust
This training is invaluable for any Team Lead. It provided me with practical strategies to resolve issues through collaboration, compromise, and effective communication. The session was highly relevant and has equipped me with the skills to manage my team more efficiently.
Megan Otway - Manager at Financial Conduct Authority
"This is the best training course I have been on! Would definitely recommend for anyone wanting learn more about conflict resolution!"
ER Manager - Sarah Verzijl
The TCM dispute resolution training course was thorough, well structured and really engaging and practical. The trainers expertise was evident and she made the process and theory easy to understand with live examples and the ability to discuss our own experiences. Highly recommended!
Nimmo-Scott - Vivid Homes
The practical investigations course was very helpful and made me aware of how to conduct the investigation in an unbiased, and organised manner. the tutor helped me to understand how to gather and collate evidence and use it to write the report
Melanie Dunn - Ofsted Coordinator at Changing Lives
I attended this course 3 months ago and found the training really engaging and interesting. I have used the training a number times since completion. The training was invaluable in order to help me complete comprehensive investigation reports.
