"TCM have thought about their delegates and content, and have altered a support network. Jerome was an excellent facilitator, his personality and knowledge instilled confidence. The content for the course is very good and I now believe I will be able to mediate if any conflict arises at work."

"The course was very informative, thought provoking and well taught. It surpassed my expectations and fully met my objectives. The trainer had great experience, energy and style of delivery."

"Mediation is an excellent and sustainable form of conflict resolution. The course was intense, educational, well-structured and most of all fun. I particularly liked the mixture of different learning styles that was presented by both trainers and I most certainly feel able to start mediating straight away!"

"…went over and above to tailor the course to our needs as a group, including an extra session on communicative states: adults, children and parents. It was a very organic course…great course content…all relevant and will aid my role as a team leader."

"A great introduction for those new to mediation."

"The course had an excellent combination of theoretical knowledge and practical application which equips you with the skills to practice as a mediator."

"I found the course extremely informative and it has prepared me to apply new skills in my day to day role."

"An informative course that has given me the appetite to continue with further training."

"An excellent and engaging course. Fantastic for team building and specific work place issues."

"Very professional training and content which was both useful and insightful."