The London Borough of Hounslow's experience demonstrates that while changing established practices is challenging, the rewards - in terms of improved relationships, better alignment with values, and more satisfactory outcomes - make it a journey worth undertaking. Their story serves as an inspiration and a practical guide for other organisations looking to revolutionise their approach to workplace conflict. It shows that with vision, persistence, and a willingness to learn, it's possible to create a more compassionate, effective, and values-driven workplace.

We’ve seen incredible transformations through coaching - whether it’s helping newly promoted leaders find their confidence, strengthening communication across teams, or tackling complex workplace challenges.

Traditional grievance procedures have been dividing and destroying our organisations for too long. The organisational cost mounts, exhibiting financial, mental, and social implications. Outcomes are enforced on parties, meaning that oftentimes conflicts continue to fester and root issues are left masked. Ultimately, the human aspect is lost.

In the heart of every human rights organisation lies a passionate team of individuals who have dedicated their lives to fighting injustice and championing the cause of the marginalised.

In August 2021, Resolution Consultants Stephen Adams and Stephen Hague designed and co-facilitated a unique team development and leadership programme to a UK-based national charity that provides advice, guidance, and support to vulnerable people. The organisation prides itself on being a richly diverse national team, delivering life-changing services to those most in need and prioritising positive outcomes.

Striking a balance between performance and positivity was the ultimate task for TCM when working with a surgical team in the NHS. Improving sub-optimal team dynamics was imperative within the team of highly specialised surgeons, working in the most complex and intense environments on a daily basis.

A local Town Council stuck in the past worked through team facilitation to prioritise inclusivity for the future.

Resolution Consultant Elizabeth Nuckowska identified issues within a pharmaceutical team, delivering a tailored four-part programme to achieve a positive workplace climate and culture.

The TCM Group intervened with a clinical team to repair damage, rebuild team effectiveness and reshape leadership. Bespoke team facilitation, leadership coaching and neutral evaluation was undertaken by our expert consultants.

In February 2021, Resolution Consultant Stephen Adams delivered a bespoke team development programme to a team in AB Agri, optimising performance and mending partnerships.

AB Vista looked to The TCM Group’s leadership programme to align their values of integrity and collaboration with their team behaviours. A three-month training was held in 2020 to promote a positive and inclusive team culture.

An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 2-day ‘Values-Based Leadership’ management training course.

Dimensions is a nationwide not-for-profit support provider for people with learning disabilities and autism.