"I was very lucky to have been given the opportunity by my work place and line manger to undertake the TCM mediation course this June 2023 , I can’t recommend this course enough I have a keen interest in resolving conflict and the course has given me the skills to do this with confidence. The tutors were excellent and really got the best out of me and helped me achieve my goals. I now look forward to using the skills I learned everyday."

"Having completed the five day National Certificate in Workplace Mediation training, I would highly recommend this to anyone thinking about becoming an accredited mediator. The facilitators are extremely knowledgeable, supportive and helpful. The TCM way of mediation is easy to follow and very effective, as a mediator I am looking forward to putting all of my new learnings into practice to help resolve conflicts in a mutually agreeable manner."

"I found this course very helpful; the facilitators were friendly, well informed and knowledgeable. I was nervous but they put me at ease and really brought the best out in everyone. I have finished the course feeling confident and capable."

"Bola is an incredible facilitator, making all the learning so relatable for all of us. I felt like i learnt a lot of life lessons to apply to all areas of my life through this course."

"I can thoroughly recommend the Practical Investigation Skills course as providing very valuable tips and tools and good space for discussion of key issues for investigations."

"The course was so worth the investment of time, I learnt so much and was able to apply that learning in a safe and supportive environment. I received helpful feedback throughout from the experienced mediators leading the course which I was able to weave into session and see and feel the shift in outcome as a result. Thank you team, I'm looking forward to using my learnings at work to help in future mediation sessions."

"I thoroughly enjoyed the Mediation training, I feel I have not only learnt about the mediation process and mediator skills, but techniques to support everyday challenging or coaching conversations."

"The whole process with TCM is seamless - from booking through to post-course communication. Really helpful support and communication pre-course from TCM and the delegate zone is such a great resource!"

"A very good informative training event. Excellent presentation and trainer."

"A clear, interesting and thought-provoking training. Thank you!"