Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Mark Dorrington Detective Sergeant, Metropolitan Police London National Certificate in Workplace Mediation, May 2009
"TCM’s National Certificate in Workplace Mediation is a very intensive course that changed my entire attitude to workplace conflicts and disputes."
Elizabeth Fitch, Regional Director, Jaluch, The National Certificate in Workplace Mediation, May 2009.
"Really enjoyable course, Learning was really cemented and useful."
Tony Lockey, Fraud Officer, Hastings Borough Council. National Certificate in Workplace Mediation, May 2009.
"TCM has excellent trainers who know their stuff."
Rita Adams, Student National Certificate in Workplace Mediation, Hastings Borough Council, May 2009.
"A really comprehensive course delivered by experienced and expert tutors."
Gail Simpson, City Of London Police Spring 2009
"It was hands down the best thing I have ever done. Beccie was amazing. I can’t wait to start using my new skills."
Lord Irving, Lord Chancellor, 2009
"Mediation is much more interactive than litigation. It enables the parties to participate to a greater degree in exposing and resolving the issues at stake. They have a sense of ownership of the resolutions they agree which they do not have for court imposed solutions."
David, Programme Manager of an Educational Institute 2008
"I thought both mediators acted professionally and skilfully throughout the day – I was extremely impressed by the whole experience."
Jo Singleton, Head of HR, Ascent Media Group National Certificate in Workplace Mediation, 2008
"A challenging and thought provoking course."
Debs Pogson, HR Manager, Witwood food Products National Certificate in Workplace Mediation, 2008
"The mediation process is an extremely powerful tool in the workplace. I can’t believe how much I have learned and how useful it will be in my work environment."
Nikki Robson, Workplace Mediator GCHQ. Practical Team Mediation and Facilitation Skills, 2008
"This was an excellent course. It had structure and clear objectives which we worked towards at a good pace. The level of engagement and input from colleagues on the course was very high. Thank you!"
