Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Susan, Senior Manager, 2004
"During mediation, I felt listened to and I felt that my concerns were valid and important. The mediator did not judge or blame me although they did ask some very difficult and searching questions. When we met last month, the mediator helped us discuss our problems and as a result of mediation we have now developed a very positive working relationship. Many Thanks."
Pauline Courtney, Freelance Mediator and HR Consultant, 2004
"Wow, what a motivating, enlightening, insightful, practical, and fun learning experience!"
Karen De Sousa, HR Officer, CAFOD, 2004
"The course was worthwhile, challenging and supportive. David has a wealth of knowledge and experience and I really appreciated him sharing it so freely."
Fiona Bartels-Ellis, Head of Diversity, British Council. 2003
"David Liddle’s generosity in sharing his considerable knowledge and skills was evident from the outset and really supported our learning."
Lord Justice Brooke, Dunnett v Railtrack PLC, 2002
"Skilled mediators are now able to achieve results satisfactory to both parties in many cases which are quite beyond the powers of lawyers and courts."