Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Darren Lawton-Edge - Named professional safeguarding adults at Pennine Care NHS Foundation Trust
'The mediation training is a professional and well run course, which will give you the skill needed to be a good mediator. The course is
well structured and the role play helps your learning and understanding of how mediation works. I would defiantly recommend'
Nicola Snowden - HR Advisor at University Hospitals Bristol and Weston NHS Foundation Trust
'Insightful course that gave useful tools and strategies to handling difficult conversations'
Danny Hassell - Ethics Manager at LSE
"An excellent course, great facilitation with a knowledgeable trainer. Lots of skills and frameworks to use with the opportunity for practising their application."
Kate Britt - Independent Visitor - Care/Educ at SENAD
'Great, practical training giving techniques that I can apply straight away and I'm sure will improve my practice'
Michael Kavanagh - HR Employee Relations, Culture and Change at HM Land Registry
TCM provide a deep dive into mediation skills and the opportunity to practise with a range of complex and challenging scenarios. A great learning experience. I felt properly supported by TCM tutor and my co learners and am now confident and keen to put my new skills into practise.
Bee Whitaker - Volunteer Lead at Free to Be Kids
TCM offered an exceptional piece of training. The day flew by and I came out of it feeling equipped with the tools to have much higher quality conversations in my role going forward.
Becky Combes - HR Assistant Business Partner at South Norfolk and Broadland Council
"Sometimes with death by slide you can loose your audience, however this never felt the case. The trainer was motivating and knowledgeable. The frequent breakout rooms where good as you got to discuss what you had just heard and got to hear different perspective's from others on the course."
Alison Allen - HR Consultant at Sparks HR Consultancy Ltd
"Great, insightful and informative session, great value for the price of the session"
Joanne Shaw - Joanne Shaw, HRBP at Studio
"Excellent starter mediation course, would highly recommend"
Karen Connell - Head of Housing at North West Leicestershire District Council
"The trainer was clearly very experienced which helped me to relax and understand the course. I also felt encouraged to develop my route of investigating as a skill."
