"We had an excellent trainer on our Core Investigation Skills course. They paced the training well and gave everyone the opportunity to ask questions and discuss."

"An excellent and thought provoking course on Core Investigation Skills that I can highly recommend."

"For anyone new to investigations or needing a refresher, Core Investigation Skills is a useful and practical course."

"The Core Investigation Skills course was directly focused on our needs and hence gave us appropriate guidance to enable us to carry out tasks."

"For me, the mediation workshop provided a round peg to the round hole I had!"

"The Practical Mediation Skills course was packed full of information, useful tips and guidance on how to start mediation sessions in the workplace. Fantastic training and support. Well worth it."

"I undertook the TCM training for both Routes to Resolution and Mediation. I have found the course to be very informative, the trainer delivered the content in a good pace, and allowed just the right amount of time for breaks. The breakout sessions were useful and fun exercises to really get everyone thinking. I’ve certainly learned lots of new things which I’ll take away with me and put into practice as an HR professional."

"The formulas and models were very helpful, and will support our people to make sure we truly understand what our needs are and how to overcome challenges in a practical and sustainable way. Personally, I’ll utilise my learnings to be able to flex my approach to best suit the situation and parties involved. The training was really practical, which will be a real value add in working life."

"My biggest learning from the mediation course is it can be applied to almost any aspect of life. Although the skills gained are applied in dispute resolution, I’ve found the principles of mediation have given me a far better understanding of how to communicate effectively in both my professional and personal life. Our instructor, Thoralf, has a very easy style of delivery which draws you in to what is being taught. He allowed for various thought-provoking conversations to take place as we explored the process of mediation. I would, without doubt, highly recommend this course not just as a means to mediate but to gain deeper understanding on how a collection of written or spoken ‘words’ affects not only ourselves but how it can be interpreted and impacted by others."

"This course has been both hard work and immensely enjoyable, and has made me feel much more confident to use mediation in a workplace setting."