“I was extremely impressed by the service received by TCM, the process, structure and timelines provided clearly both to me and the candidates.”

“TCM’s cross-cultural and inclusive approach in the delivery of the course was a major factor in the successful roll-out of the course. As a result of partnering with TCM, we have been able to deliver the course to staff whose first language or national language is either French or English. This has been invaluable to us as a global organisation operating in 60+ countries.”

A very insightful, thought provoking course with excellent trainers and delegates alike. Would recommend to anyone within a People management role.

'TCM are an inspiring organisation whom you can learn a lot from. Great customer service from start to finish. I will certainly use their services again.'

'The mediation training is a professional and well run course, which will give you the skill needed to be a good mediator. The course is well structured and the role play helps your learning and understanding of how mediation works. I would defiantly recommend'

'Insightful course that gave useful tools and strategies to handling difficult conversations'

"An excellent course, great facilitation with a knowledgeable trainer. Lots of skills and frameworks to use with the opportunity for practising their application."

'Great, practical training giving techniques that I can apply straight away and I'm sure will improve my practice'

TCM provide a deep dive into mediation skills and the opportunity to practise with a range of complex and challenging scenarios. A great learning experience. I felt properly supported by TCM tutor and my co learners and am now confident and keen to put my new skills into practise.

TCM offered an exceptional piece of training. The day flew by and I came out of it feeling equipped with the tools to have much higher quality conversations in my role going forward.