Andrea Weigert - Consultant Anaesthetist at Chelsea and Westminster NHS Trust
"This course has been both hard work and immensely enjoyable, and has made me feel much more confident to use mediation in a workplace setting."
Graham Norris - Programme Leader at Somerset Centre for Integrated Learning
"A really useful course with many tools, tips and approaches."
Ruth Banks - Employee Relations Advisor at Sopra Steria
"A great, informative training session. It provided techniques and tips to support managers when dealing with workplace conflict."
Gail Campbell - HR Advisor at Bakkafrost Scotland
"Our trainer was very knowledgeable and clearly passionate about the topic they were teaching."
Jackie Newman - Head of HR at P. D. Hook (Hatcheries) Ltd
"You will not be disappointed if you book with TCM."
Camilla Maple - Investigations Officer at Dimensions
"The trainer showed outstanding knowledge on the subject and really engaged me on the course. I felt I could come forward with any thoughts or feedback at any point. The course had great content in the areas of investigations and report writing."
Esther Aylett - Branch Secretary for Unison at NHS Blood & Transplant
"I would like to thank the TCM team for a great experience that you have given me. Training can be either daunting or dull, and the investigator training was neither!"
Katie Rees - HR Manager at ARAG plc
"Fantastic course that was accessible online and facilitated very well. It has provided me with so many skills that I can use day to day as well as in a full mediation situation. It has helped me become much more comfortable in tackling workplace conflicts than I have ever been. Thank you!"
Michelle Hayes - Consultant in Anaesthetics and Intensive Care Medicine at Chelsea and Westminster Hospital
"Knowledgeable and empathetic supervisors supported us throughout the assessment process. I wish I had known years ago some of the techniques to manage conflict. I would highly recommend this course."
Kerry Forward - Head of Strategy at NHS England
"TCM provide essential training in several areas. Mediation is a game changer in the positive management of employee relations and should be a cornerstone of any organisation’s approach. I would highly recommend their excellent trainers and learning material in making this a reality for your organisation."
