"These skills are definitely life skills which I will be able to apply when speaking to employees regarding driving issues. The skills, strategies and course literature will all provide me with the necessary prompts to become a successful mediator."

"Although there was a lot of information given, the timing, days and pace of the National Certificate in Workplace Mediation course was just right. It must be the first course I've done where everybody felt positive and proud about what we had achieved individually and as a group. I can't wait to get started."

"The Core Investigation Skills course covered a complex topic in a clear and detailed way. I felt supported because it was a great environment for learning."

"We had an excellent trainer on our Core Investigation Skills course. They paced the training well and gave everyone the opportunity to ask questions and discuss."

"An excellent and thought provoking course on Core Investigation Skills that I can highly recommend."

"For anyone new to investigations or needing a refresher, Core Investigation Skills is a useful and practical course."

"The Core Investigation Skills course was directly focused on our needs and hence gave us appropriate guidance to enable us to carry out tasks."

"For me, the mediation workshop provided a round peg to the round hole I had!"

"The Practical Mediation Skills course was packed full of information, useful tips and guidance on how to start mediation sessions in the workplace. Fantastic training and support. Well worth it."

"I undertook the TCM training for both Routes to Resolution and Mediation. I have found the course to be very informative, the trainer delivered the content in a good pace, and allowed just the right amount of time for breaks. The breakout sessions were useful and fun exercises to really get everyone thinking. I’ve certainly learned lots of new things which I’ll take away with me and put into practice as an HR professional."