Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Kirsten Nutman - Clinical Specialist Physiotherapist at NELFT
"Panel Training was an excellent session made interesting and stimulating by the very knowledgeable trainer."
Penny Biles - People Services Manager at NELFT
"The Panel Training was a great course - very informative and gives a great overview on supporting senior managers in undertaking hearing panels."
Ammarah Hussain - Consultant at NELFT
"The Panel Training was excellent! Really informative with lots of information and space to discuss and ask questions."
Lucy Musk - HR Partner at Glyndebourne
"I thought the Practical Investigation Skills training with TCM was really good. The training had great content but with practical elements that you can take back to your workplace to improve investigations. I would definitely recommend TCM for training."
Phil Kelly - HR Manager at Migrant Help
"We have used TCM several times now and always find them to be very professional and well experienced to undertake investigations. They do very well in balancing the emotive aspects of conflicts with practical and well guided outcomes."
Jenny Jones - Wellbeing Support Caseworker at Hampshire Constabulary
"Essentials of Mediation is a great course delivered in a different way that keeps you engaged and involved at all times."
Clare Twiss - Nursing Home General Manager at One Housing
"The training and trainer for Practical Investigation Skills were excellent. I'll use the knowledge and skills gained to conduct more thorough investigations and produce reports that can stand up to external scrutiny."
Shola Giwa-Ipigbhe - Senior Investigator at One Housing
"The Practical Investigation Skills course was well delivered and very informative about the investigation process. The training methods used were very helpful in providing knowledge and insight into the course and the trainer was engaging throughout."
Olivia Gillbanks - HR Advisor at South East Coast Ambulance Service
"The accredited mediation course was very informative and engaging. I have learnt so much over the course of the six days and it was well worth the effort!"
Sarah Anne Critchlow - Fleet Risk Reduction & Driving Standards Manager at South East Coast Ambulance Service
"These skills are definitely life skills which I will be able to apply when speaking to employees regarding driving issues. The skills, strategies and course literature will all provide me with the necessary prompts to become a successful mediator."