“Mediation is an excellent and sustainable form of conflict resolution. The course was intense, educational, well-structured and most of all fun. I particularly liked the mixture of different learning styles that was presented by both trainers and I most certainly feel able to start mediating straight away!”

"Just a quick line to thank TCM for the recent mediation service provided to RCPCH. A very successful day and working relationships improved enormously. I have always believed in restorative processes and the service offered by TCM really is excellent and evidences that this this really is the right approach to resolving conflict."

“A very successful meeting, very constructive and explored all of my concerns. I felt listened too and was able to voice any issues that I had wanted to raise. A very positive outcome was reached.”

“I am very satisfied with the outcome. The mediator explained things well and the mediation was very well structured.“

“The mediator was wonderful – I would strongly recommend TCM to anyone who is experiencing workplace conflict. Thanks to HR for funding this process – it was remarkably helpful.”

“It was better than expected – I felt relieved with the outcome. We have a plan to more forward which should aid in relationship. Very professional, and would highly recommend.”

“Had been impressed with a talk from David on achieving the benefits of ‘positive conflict’ so invited him/TCM to facilitate a process to optimise our Executive team-working. Really worked well: the power of professional external facilitation allowed us all to take more risk and confront issues in a more open way. Now have a great framework – both individual and team – for taking the team to an even better level of interaction: critical given the pressures we are facing in our business sector. And it was fun too!”

“TCM provided an excellent and highly professional external investigation service for us. The team was always available when we needed anything, and the investigator was incredibly efficient, thorough and personable. All in all – it was perfect!”

“The mediator was excellent! Very positive, I feel that we have already taken some steps forward. I felt that the mediator was fully aware of the issues and did not pass judgement.”

“I would also like to mention that I have had lots of superb feedback about your investigation – most people that were interviewed were very impressed by the investigator’s professionalism and the quick turnaround of their statements. My boss – the interim HR Director – said to me yesterday, “I do not know where you found TCM but they are good.”