“I would wholeheartedly recommend The TCM Group to anyone looking to implement mediation/resolution into their workplace. They are extremely professional, incredibly knowledgeable and very welcoming and relaxed in their approach.”

“Couldn’t fault the service provided by David and the team in helping us set up an internal resolution procedure and mediation team. We had fantastic feedback from all our colleagues who attended training with them.”

"It's very rare to come across someone who is quite so passionate about their area of expertise. David (and the whole TCM team) have been extremely professional, knowledgeable, supportive and not to mention a little patient as we work to implement our mediation scheme in TSB. But that's not the half of it. What is really striking is David's absolute belief and commitment that there is a better, more human, way of resolving conflict that benefits everyone from the impacted people to the wider business - it's completely inspiring and wherever I go in my career from this point, the resolution of conflict is something I will focus on in a way that I never would have in the past. It's been a pleasure to work with David and the TCM team and I hope that opportunity will crop up again in the future. His book is an excellent read as well."

“The TCM Group are a great organisation with great people who are passionate about mediation and resolution. We have worked with TCM for over 5 years to deliver a wide range of mediation and conflict management courses and services for the local authorities that we support. We have recommended TCM's mediation, training and consultancy services to many others and they have always been as impressed as we are.”

“We have recently engaged David and his team to train our ER team in workplace mediation. The training delivered was first class – engaging, thought provoking and highly professional. David’s collaborative, future focused and solution focused approach to conflict resolution really resonated with me and my team and aligns neatly with our brand values and people strategy. We are in the process of embedding the new conflict resolution approach in our organisation and look forward to this delivering positive outcomes and to working further with David and his team as we continue our exciting journey to identify better ways to manage conflict.”

“TCM worked with us to carefully understand our requirements and objectives for workshops across the whole organisation focusing on “Living the Values and the Art of Dialogue”. Both David & Johanna were excellent workshop facilitators, bringing professionalism, knowledge & fun, and encouraging a relaxed atmosphere where effective learning and contribution was valued."

“Great organisation to work with. Always accommodating and helpful in shaping development sessions to meet audience needs. I would have no hesitation in recommending TCM.”

“This course was really informative and engaging. Practical training delivered by approachable and knowledgeable professionals. I now feel more confident to put these skills into practice.”

“The Practical Mediation Skills course was brilliant – a great journey through mediation and understanding the process. The models help to frame and are really clear on the purpose of the process. An excellent and insightful course. I understand the process and best practice fully. I would highly recommend!”

“David and his team were superb to work with in every way, generous with their time, inspiring and motivating…they delivered fantastic training and worked to engage staff at all levels as experts in mediation and conflict management. David was both empathic and intuitive, he made it easy to work with and he was very supportive to me as a client. In terms of customer care, TCM is an outstanding group and made things easy. In terms of working with David, he is the “real real” deal a genuinely nice person trying to make a difference in people’s lives… highly recommended.”