Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Richard Fairley - HR Business Partner at Cairn Housing Association
"A fantastic course made even better by the instructor's knowledge, expertise and teaching style. I thoroughly enjoyed the 2 days and would recommend to anyone."
Spencer Barnett - BT Internet
“I just wanted to thank you for delivering a superb course, I can honestly say the content and instruction has been exceptional. I have learnt an incredible amount this week and I feel even more inspired to pursue mediation as my next career – hopefully with TCM! The instructor’s passion and teaching style made the week so interesting and the week fly by; they made the course for me!”
Julie Smith - HR Business Partner at Juniper Education Ltd
"Thoroughly enjoyed this two day course. It struck the right balance between trainer-led course content and peer-to-peer discussion. Lots to take away - useful frameworks and toolkits which will help develop my skillsets."
Sheila Begum - Commissioning Officer at London Borough of Tower Hamlets
“The trainer’s delivery of the course has been just the right balance between being informative as well as enjoyable. The course covered a number of key areas in a short space of time, but did not feel overwhelming. The trainer gave us the opportunity to reflect back on our learning through engaging activities which has proven to be meaningful and has personally given me the confidence to start using new skills and implement the learning acquired especially around leadership traits and styles.”
Helen Hillier - Community Safety Neighbourhood Officer at London Borough of Tower Hamlets
“An engaging course, which enables you to delve deep to understand models around leadership, how people tick and how you can adapt to bring the best out of your team.”
Forida Khanam - Business Support Officer at London Borough of Tower Hamlets
“The Aspiring Managers programme is a great one to help give you the skills and confidence for you to take the next step into management.”
Elizabeth Omoaregba - Business Analyst at London Borough of Tower Hamlets
“The sessions were very engaging, interactive and packed full of real-life applicable examples and situations. I thoroughly enjoyed the session.”
Sylvette Peksa - Principal Environmental Health Officer at London Borough of Tower Hamlets
"It was an excellent course and it went beyond my expectations. I feel privileged to have had the chance to be trained by such experienced and inspiring trainers."
Joshuah Codjoe - Tower Hamlets Enforcement Team Leader at London Borough of Tower Hamlets
"TCM were great from start to finish and the knowledge of the trainer/s is next to none. If you want to have a sound understanding of mediation in a short period of time then TCM will meet your expectations!"
Lizzeth Tillock - Agency Contract Manager at London Borough of Tower Hamlets
"TCM trainers provided an excellent course delivery, which was very intense and challenging, however their skill and facilitation put the participants at ease and encouraged where necessary. They always highlighted that this is a learning process and we are all here to learn from each other to become good mediators."
