Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.

Helen Hillier - Community Safety Neighbourhood Officer at London Borough of Tower Hamlets
“An engaging course, which enables you to delve deep to understand models around leadership, how people tick and how you can adapt to bring the best out of your team.”

Forida Khanam - Business Support Officer at London Borough of Tower Hamlets
“The Aspiring Managers programme is a great one to help give you the skills and confidence for you to take the next step into management.”

Elizabeth Omoaregba - Business Analyst at London Borough of Tower Hamlets
“The sessions were very engaging, interactive and packed full of real-life applicable examples and situations. I thoroughly enjoyed the session.”

Sylvette Peksa - Principal Environmental Health Officer at London Borough of Tower Hamlets
"It was an excellent course and it went beyond my expectations. I feel privileged to have had the chance to be trained by such experienced and inspiring trainers."

Joshuah Codjoe - Tower Hamlets Enforcement Team Leader at London Borough of Tower Hamlets
"TCM were great from start to finish and the knowledge of the trainer/s is next to none. If you want to have a sound understanding of mediation in a short period of time then TCM will meet your expectations!"

Lizzeth Tillock - Agency Contract Manager at London Borough of Tower Hamlets
"TCM trainers provided an excellent course delivery, which was very intense and challenging, however their skill and facilitation put the participants at ease and encouraged where necessary. They always highlighted that this is a learning process and we are all here to learn from each other to become good mediators."

Service Administrator at Torbay and South Devon NHS Foundation Trust - Jan Barrett
"An educational course delivered in an entertaining and engaging manner, would thoroughly recommend if you are considering mediation training."

Louise Sims - Partnership Development Manager at Torbay and South Devon NHS Foundation Trust
"TCM provide excellent, in-depth and practical mediation training. Highly recommend."

Neil Terry - Interim HR Relationship Manager at Veolia
"The training was really inciteful. The knowledge of the trainer was so beneficial and really helped put people at ease for some of the concepts and approaches to what can be a challenging and difficult process."

Jane Bunce - Placement Lead at Health Education England
"A really good four days, thank you. The trainers were really knowledgeable and well prepared. I feel prepared to move forward and start mediating as I now feel I have the skills to mediate effectively."