Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Susan Wilkinson - Group Executive Assistant at Danbro Trading Group
“Thank you for an insightful course. The course provided me with useful skills I can apply in the workplace and was professional from start to finish.”
Merry Brown - Resolution Consultant at The TCM Group
“I could not be happier with the quality and excellence of the TCM material, the trainer Terry, and the comradery I felt with the other delegates. This has been a wonderful, challenging and rewarding experience.”
Geraldine McDonagh - HR Business Partner at Hestia
“The techniques in this course can be applied both in your business life and personal life. The trainer was extremely knowledgeable and adapted the course content to meet the needs of the delegates.”
Patsy Miller - Internal Communications and Engagement Manager at Hestia
“Thoralf is calm and paced. He really listens, gives constructive feedback, suggestions, ideas, and best practices for situations. He gives you the time to feel comfortable during role play and provides encouraging and honest feedback.”
Susan Wilkinson - Group Executive Assistant at Danbro Trading Group
Thank you for an insightful course. The course provided me with useful skills I can apply in the workplace and was professional from start to finish.
Gemma Bromfield - MD HR Consultant at Go Beyond HR Consultancy Ltd
“I have had the best experience with TCM, and I will be recommending TCM to colleagues interested in mediation.”
Geraldine McDonagh - HR Business Partner at Hestia
“The techniques in this course can be applied both in your business life and personal life. The trainer was extremely knowledgeable and adapted the course content to meet the needs of the delegates.”
Patsy Miller - Internal Communications and Engagement Manager at Hestia
Thoralf is calm and paced. He really listens, gives constructive feedback, suggestions, ideas, and best practices for situations. He gives you the time to feel comfortable during role play and provides encouraging and honest feedback.
Phil Brewer, L&OD Manager at Williams – Practical Mediation Skills
"By attending TCM’s Practical Mediation Skills course, I now feel confident to introduce mediation in the workplace in order to support colleagues and avoid progressing down a grievance path."
Stela Holder, Head of HR Business Partnering at University of Bristol – Practical Mediation Skills
"The trainer was extremely knowledgeable. I would highly recommend this course to managers who haven’t been involved in mediation before as this is a great way to manage early-stage conflict in the workplace."
