Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Abi Coombs, Investigations Officer at UNISON – Practical Investigation Skills
"Josh was able to mix professionalism with being a really friendly, attentive and patient trainer. He met with me prior to the course to make sure that the sessions would be tailored and relevant to UNISON’s needs. Many thanks to all at TCM."
Claire Pallett, HR Director at 15below – Practical Mediation Skills
"Excellent two days with the trainer. A real game changer on many levels – so insightful and interesting."
Viv Potts, HR Ops Lead at UKRI – Practical Mediation Skills
"A great course with a fantastic facilitator. Thank you for the practical skills."
Jo Young, Senior ER Advisor at DX Network Services Ltd – Practical Mediation Skills
"A well thought out and structured course for HR professionals, implementing a good mix of learning-based and role play skills."
Chris Jordan, Education Safeguarding at London Borough of Tower Hamlets – Aspiring Managers
"The course is immersive, values participant voice and promotes new ways of thinking."
Elizabeth Omoregba, Business Analyst at London Borough of Tower Hamlets – Aspiring Managers
"Our trainer was a fantastic instructor, took their time to walk us through learning styles and helped us to discover our negotiation and conflict resolution abilities through simulated, practical and relevant role play examples. I definitely recommend."
Shahjahan Miah, Treatment Referral Worker at London Borough of Tower Hamlets – Aspiring Managers
"Both the trainers on this course have been excellent. They have made the learning fun and enjoyable."
Danielle Hamer, HR Business Partner at Coleg Gwent – Essentials of Mediation
"This course was informative and challenging at the same time, delivered by an engaging and very knowledgeable trainer. Thoroughly enjoyed each day!"
Nicola Woodhouse Jensen, HR Business Partner at Coleg Gwent – Essentials of Mediation
"Excellent course with some great skills and tools to perform in my HR role day to day and manage effective mediation. Thank you to the trainer for a really positive learning experience and supplying me with a great kit bag!"
Mike Ibbitson, Chief Technology Officer at Wiltshire Council – National Certificate in Workplace Mediation
"This is a well taught skill which has great applicability in the real world – I highly recommend it."
