Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Joanna Peeling, Head of HR at Mowi – National Certificate in Workplace Mediation
"Thank you so much – I’m finishing this course feeling so much more confident about my skills and effectiveness in finding a constructive path to resolution."
Jane Bunce, Placement Lead at Health Education England – National Certificate in Workplace Mediation
"A really good four days, thank you. The trainers were really knowledgeable and well prepared. I feel prepared to move forward and start mediating as I now feel I have the skills to mediate effectively."
Neil Terry, Interim HR Relationship Manager at Veolia – Essentials of Mediation
"The training was really inciteful. The knowledge of the trainer was so beneficial and really helped put people at ease for some of the concepts and approaches to what can be a challenging and difficult process."
Niyi Akinmutande, Practitioner at HRMISolutions Ltd – National Certificate in Workplace Mediation
"At the end of the course, virtually the final thing that was said were words to the effect of ‘…helping improve workplaces one step at a time.’ This course definitely empowers one to be part of that movement."
Andrea Whitelaw, Senior HR Business Partner at HM Land Registry – National Certificate in Workplace Mediation
"The online course was challenging in terms of content and pace and was mentally tiring, but it was hugely beneficial in teaching me the techniques and the purpose of mediation as a tool for effective workplace conflict. Our trainer was a good facilitator of the group: thoughtful, insightful and encouraging of contribution and feedback. We had a great group of people and a network of people I am pleased to have spent 5 days with."
Dominic Pearson, Course Leader and Professional Doctorate in Forensic Psychology at University of Portsmouth – Confident Conversations
"Thank you for equipping us with these frameworks for use in difficult workplace conversations. It was a well-organised and productive day."
Sarah Barber, Associate Head Academic at University of Portsmouth – Confident Conversations
"Interactive, engaging and valuable content – this course offers simple tools that can be applied in everyday working scenarios to foster better working relations and a happier workplace culture."
Departmental Research Degree Coordinator at University of Portsmouth – Confident Conversations
"Engaging course that provides space to reflect on current practices and offers useful strategies and tools to support conflicts at work."
Isobel Ryder, Associate Head Programmes at University of Portsmouth – Confident Conversations
"This helpful course provided some useful techniques, which I will endeavour to use in the future."
Louise Sims, Partnership Development Manager at Torbay and South Devon NHS Foundation Trust – National Certificate in Workplace Mediation
"TCM provide excellent, in-depth and practical mediation training. Highly recommend."
