Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Jan Barrett, Service Administrator at Torbay and South Devon NHS Foundation Trust – National Certificate in Workplace Mediation
"An educational course delivered in an entertaining and engaging manner, would thoroughly recommend if you are considering mediation training."
Lizzeth Tillock, Agency Contract Manager at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"TCM trainers provided an excellent course delivery, which was very intense and challenging, however their skill and facilitation put the participants at ease and encouraged where necessary. They always highlighted that this is a learning process and we are all here to learn from each other to become good mediators."
Joshuah Codjoe, Tower Hamlets Enforcement Team Leader at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"TCM were great from start to finish and the knowledge of the trainer/s is next to none. If you want to have a sound understanding of mediation in a short period of time then TCM will meet your expectations!"
Sylvette Peksa, Principal Environmental Health Officer at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"It was an excellent course and it went beyond my expectations. I feel privileged to have had the chance to be trained by such experienced and inspiring trainers."
Forida Khanam, Business Support Officer at London Borough of Tower Hamlets – Engage Leadership
"The Aspiring Managers programme is a great one to help give you the skills and confidence for you to take the next step into management."
Helen Hillier, Community Safety Neighbourhood Officer at London Borough of Tower Hamlets – Engage Leadership
"An engaging course, which enables you to delve deep to understand models around leadership, how people tick and how you can adapt to bring the best out of your team."
Sheila Begum, Commissioning Officer at London Borough of Tower Hamlets – Engage Leadership
"The trainer’s delivery of the course has been just the right balance between being informative as well as enjoyable. The course covered a number of key areas in a short space of time, but did not feel overwhelming. The trainer gave us the opportunity to reflect back on our learning through engaging activities which has proven to be meaningful and has personally given me the confidence to start using new skills and implement the learning acquired especially around leadership traits and styles."
Elizabeth Omoaregba, Business Analyst at London Borough of Tower Hamlets – Engage Leadership
"The sessions were very engaging, interactive and packed full of real-life applicable examples and situations. I thoroughly enjoyed the session."
Andy Styrig, Director of Strategy & Partnership at CWP – Quality Conversations
"The trainer helped create a very safe space for the Board to reflect upon styles and behaviours to improve performance going forward. Thank you!"
Rebecca Burke, Non-Executive Director at CWP – Quality Conversations
"Excellent facilitation with real touch/feel for the organisation’s Board culture."
