Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Julie Smith, HR Business Partner at Juniper Education Ltd – HR as Coach & Mediator
"Thoroughly enjoyed the two day course. It struck the right balance between trainer-led course content and peer-to-peer discussion. Lots to take away – useful frameworks and toolkits which will help develop my skillsets."
Dawn Stainer, Mediator at Lakeland Mediation Solutions – Redefining Resolution webinar
"Thoroughly inspirational! The possibilities of a widespread shift in resolution of conflict were delivered in a highly engaging format. Thank you to David and the other speakers for delivering this truly educational webinar."
Spencer Barnett, BT Internet – National Certificate in Workplace Mediation
"I just wanted to thank you for delivering a superb course, I can honestly say the content and instruction has been exceptional. I have learnt an incredible amount this week and I feel even more inspired to pursue mediation as my next career – hopefully with TCM! The instructor’s passion and teaching style made the week so interesting and the week fly by; they made the course for me!"
Karen Jarvis, HR Business Partner at Tes Global – National Certificate in Workplace Mediation
"Extremely enjoyable and valuable course. The mix of theory and practice really brings the course to life. The instructor was very knowledgeable and encouraging."
Elizabeth Goldsmith, ER Advisor at Wilmington PLC – National Certificate in Workplace Mediation
"The mediation training has provided me with essential skills that I can use throughout my role as well as in mediations."
A. Hammond, Health & Wellbeing Manager at London Ambulance Service – National Certificate in Workplace Mediation
"A thoroughly enjoyable mediation programme delivered by a highly skilled trainer from The TCM Group. This taught part of the course was excellent from start to finish."
Matt Harmer, HR Consultant at Bath & North East Somerset Council – Core Mediation Skills
"A highly beneficial day, which taught a lot about mediation and how to effectively manage. TCM’s knowledge and materials were key to this and all members of the team were able to take away lots to support our organisation going forward should conflict arise."
Helen Deegan, HR Business Partner at Bath & North East Somerset Council – Core Mediation Skills
"An excellent course having done the 2 day course nearly 3 years ago. It connected the pieces together really well and provided lots of opportunity to practice the different stages of mediation in a fun way."
Shahjahan, TrustPilot review
"I have only participated in two sessions so far and am left feeling that I can conquer the world. The sessions and more importantly the facilitator were very engaging with the whole group. He allowed for people to participate and yet not dominate the group space and learning. He was an excellent listener and gave good, positive and constructive feedback. The material and content encouraged personal reflection, and also tools to highlight areas to develop and enhance."
Richard Fairley, HR Business Partner at Cairn Housing Association
"A fantastic course made even better by the instructor’s knowledge, expertise and teaching style. I thoroughly enjoyed the two days and would recommend to anyone."
