Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Shahjahan Miah, Treatment Referral Worker at London Borough of Tower Hamlets – Aspiring Managers
"Both the trainers on this course have been excellent. They have made the learning fun and enjoyable."
Danielle Hamer, HR Business Partner at Coleg Gwent – Essentials of Mediation
"This course was informative and challenging at the same time, delivered by an engaging and very knowledgeable trainer. Thoroughly enjoyed each day!"
Nicola Woodhouse Jensen, HR Business Partner at Coleg Gwent – Essentials of Mediation
"Excellent course with some great skills and tools to perform in my HR role day to day and manage effective mediation. Thank you to the trainer for a really positive learning experience and supplying me with a great kit bag!"
Mike Ibbitson, Chief Technology Officer at Wiltshire Council – National Certificate in Workplace Mediation
"This is a well taught skill which has great applicability in the real world – I highly recommend it."
Joanna Peeling, Head of HR at Mowi – National Certificate in Workplace Mediation
"Thank you so much – I’m finishing this course feeling so much more confident about my skills and effectiveness in finding a constructive path to resolution."
Jane Bunce, Placement Lead at Health Education England – National Certificate in Workplace Mediation
"A really good four days, thank you. The trainers were really knowledgeable and well prepared. I feel prepared to move forward and start mediating as I now feel I have the skills to mediate effectively."
Neil Terry, Interim HR Relationship Manager at Veolia – Essentials of Mediation
"The training was really inciteful. The knowledge of the trainer was so beneficial and really helped put people at ease for some of the concepts and approaches to what can be a challenging and difficult process."
Niyi Akinmutande, Practitioner at HRMISolutions Ltd – National Certificate in Workplace Mediation
"At the end of the course, virtually the final thing that was said were words to the effect of ‘…helping improve workplaces one step at a time.’ This course definitely empowers one to be part of that movement."
Andrea Whitelaw, Senior HR Business Partner at HM Land Registry – National Certificate in Workplace Mediation
"The online course was challenging in terms of content and pace and was mentally tiring, but it was hugely beneficial in teaching me the techniques and the purpose of mediation as a tool for effective workplace conflict. Our trainer was a good facilitator of the group: thoughtful, insightful and encouraging of contribution and feedback. We had a great group of people and a network of people I am pleased to have spent 5 days with."
Dominic Pearson, Course Leader and Professional Doctorate in Forensic Psychology at University of Portsmouth – Confident Conversations
"Thank you for equipping us with these frameworks for use in difficult workplace conversations. It was a well-organised and productive day."
