Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Andrea Whitelaw, Senior HR Business Partner at HM Land Registry – National Certificate in Workplace Mediation
"The online course was challenging in terms of content and pace and was mentally tiring, but it was hugely beneficial in teaching me the techniques and the purpose of mediation as a tool for effective workplace conflict. Our trainer was a good facilitator of the group: thoughtful, insightful and encouraging of contribution and feedback. We had a great group of people and a network of people I am pleased to have spent 5 days with."
Dominic Pearson, Course Leader and Professional Doctorate in Forensic Psychology at University of Portsmouth – Confident Conversations
"Thank you for equipping us with these frameworks for use in difficult workplace conversations. It was a well-organised and productive day."
Sarah Barber, Associate Head Academic at University of Portsmouth – Confident Conversations
"Interactive, engaging and valuable content – this course offers simple tools that can be applied in everyday working scenarios to foster better working relations and a happier workplace culture."
Departmental Research Degree Coordinator at University of Portsmouth – Confident Conversations
"Engaging course that provides space to reflect on current practices and offers useful strategies and tools to support conflicts at work."
Isobel Ryder, Associate Head Programmes at University of Portsmouth – Confident Conversations
"This helpful course provided some useful techniques, which I will endeavour to use in the future."
Louise Sims, Partnership Development Manager at Torbay and South Devon NHS Foundation Trust – National Certificate in Workplace Mediation
"TCM provide excellent, in-depth and practical mediation training. Highly recommend."
Jan Barrett, Service Administrator at Torbay and South Devon NHS Foundation Trust – National Certificate in Workplace Mediation
"An educational course delivered in an entertaining and engaging manner, would thoroughly recommend if you are considering mediation training."
Lizzeth Tillock, Agency Contract Manager at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"TCM trainers provided an excellent course delivery, which was very intense and challenging, however their skill and facilitation put the participants at ease and encouraged where necessary. They always highlighted that this is a learning process and we are all here to learn from each other to become good mediators."
Joshuah Codjoe, Tower Hamlets Enforcement Team Leader at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"TCM were great from start to finish and the knowledge of the trainer/s is next to none. If you want to have a sound understanding of mediation in a short period of time then TCM will meet your expectations!"
Sylvette Peksa, Principal Environmental Health Officer at London Borough of Tower Hamlets – National Certificate in Workplace Mediation
"It was an excellent course and it went beyond my expectations. I feel privileged to have had the chance to be trained by such experienced and inspiring trainers."
