"The team at TCM are professional and demonstrate the values of the business before, during and after the event. The high standard of knowledge in the team is obvious plus the ability to share that knowledge in a relevant and easy to understand way is most welcome. Plenty of time to ask questions and discuss is important to me and my learning style, the team were able to allow time and space for different learning styles while on the course."

"I really enjoyed Bola’s delivery of our course and it wasn’t what I was expecting at all. It has made me look at conflict issues in a whole new way and has given me skills to deal with difficult situations or issues."

"This conflict management training was great. It was tailored to our needs and delivered in a simple straight-forward manner. It was extremely interesting and completely held my attention from start to finish."

"Thanks for a really good interactive two days. It has given us all the confidence to persevere with those difficult conversations with "Bob" and Susan" and realise that every time we fail, this makes us stronger and more likely to succeed the next time!"

"The trainers were great, and the training practical and outcome focussed with plenty of opportunity to practice the skills being taught. Interactive and enjoyable."

"The Managing Conflict Masterclass run by the TCM Group is the best one I have attended in my entire NHS Career. The class gives you a completely different way of managing conflict int he workplace – which has been successful for me. David Liddle – fantastic and extremely informative and motivating. Thank you for the opportunity."

"I really found the training beneficial as I have learnt along the way with no formal training. This course is brilliant for all employees involved in investigations. It helps ensure there is a tool kit for people to follow."

"I just wanted to thank you for your emails regarding the mediation training yesterday. It was my first day back from annual leave however, a brilliant afternoon with the trainer Jerome, and the other delegates. Very educational and some brilliant easy to remember tips and analogies. I think, like most, face to face is much better but with Jerome’s support we managed to get through the afternoon with a bit of IT learning thrown in lol!"

"I trained with TCM a number of years ago following a recommendation from a friend; as a HR Consultant I work with a range of businesses and charities and have frequently utilised mediation skills, training and experience to facilitate difficult conversation, relationship and team breakdowns in communication with positive results."

"TCM would definitely be my first port of call were we to need any senior level mediation/dispute resolution support."