"I had my training with Jerome back in November 2018. It was the first time I had enrolled in mediation and where I had very very basic knowledge – the training, support and after care was great! I felt comfortable after a few sessions, knowing that if there was anything I was unsure of, I was able to go back to the team and they would help. The course itself, although packed with information, Jerome was very good at explaining each part and kind of testing us to ensure we were all continuously engaged. I would highly recommend using The TCM Group for mediation training."

"This is a really exemplary mediation course. I have been on a previous course, and this was incomparably better. The trainer was a real expert, and he was very inspiring and energising. I thoroughly enjoyed it and I would really recommend this course. There seem many courses to choose from, but you really can’t go wrong with this one. It will certainly equip you to start mediating, and also give you the appetite to learn more."

"The National Certificate in Workplace Mediation course is a must for anybody considering to move into the field of workplace mediation, or even just to add it as another string to your bow. Many of the theories discussed during the course can be applied to other aspects of HR work; indeed, these can be applied to issues outside of the workplace as well. The 5 days goes quicker than you can imagine, which is the best indication by far of how enjoyable, refreshing and rewarding the course is. I would highly recommend it without hesitation."

"I was so looking forward to this course with high expectations and it didn’t disappoint .The 6 day course was intense but I enjoyed every moment of it. I learnt so much in the short space of time and could not fault our trainer who was so knowledgeable, so engaging and instilled confidence in us as a group throughout the course. I built on skills I already had and developed new ones throughout the 6 days.Be prepared to out the time in with the post course work. I cant wait to put my learning and new found skills into practice. A superb course that I would highly recommend."

"Just completed 5 days of mediation skills training and I can highly recommend the course. It’s been a truly amazing experience, from meeting a wonderful group of co-learners (all of which have become friends), to the legendary coaching and support provided by the trainer, whose energy and passion were both engaging and encouraging. What I liked most about the entire programme is the ability to practice, practice and practice the skills and tools we learnt in a completely safe environment. We were also very fortunate to have the pleasure of meeting and working with Elizabeth, a TCM mediator who has many years experience and provided valuable insights. A big high five to the entire team and co-learners, now I’ve just got to concentrate on the portfolio to consolidate my learning! Thank you for everything you shared!"

"The National Certificate in Workplace Mediation course is superb. There are so many courses to choose from, and I found it hard to know which one to pick. I was very impressed with the depth of information about how people behave in conflict and the reasons behind this; and also the range of different techniques, conflict models and approaches that can be used to ensure that the process has the best chance of success. The course was a great mixture of theory and putting things into practice. TCM’s mediation model is a really good structure, and I left the course feeling equipped and keen to mediate. I thoroughly enjoyed this course and found it very energising. I would 100% recommend it.

"The course was inspiring, insightful and thought-provoking. Watching the course structure cleverly unravel the mediation process into a resolution. I also liked the clever tools to use to resolve conflict."

"Best course I have even been on! Extremely well structured and delivered – inspirational and motivational. Can’t wait to put the skills into practice!"

"Thought-provoking and informative course – many management skills learned that will be applied in my daily work. The practical assessment enabled me to process the different elements of holding a mediation conversation."

"Excellent training providing not only mediation skills to use in the workplace but also valuable life skills."