Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Insiyah Sadikot, Controls and Assurance Specialist at Ingeus UK – Practical Investigation Skills
"A great opportunity to learn skills which can be used in all types of organisations. The trainer was very knowledgeable, and the handouts were very useful."
Francis Ajala, Head of HR at Blind Veterans – National Certificate in Workplace Mediation
"The TCM Group delivered a bespoke and well organised mediation course for us and we thoroughly had an amazing experience. The delivery and content were really good and relevant, and the trainer’s style was outstandingly excellent."
Chantal Young, HRBP at Bath & North East Somerset Council – Practical Mediation Skills
"Incredibly useful to learn the different techniques which can be used at any time and not just in a formal mediation situation. Thank you!"
Stacy Short, HR Officer at Blind Veterans – National Certificate in Workplace Mediation
"The TCM Group delivers top quality training, in an engaging and fun way, to give you the tools and confidence to be a successful mediator."
Claire Pennell, Health & Wellbeing Programme Manager at Public Health England – National Certificate in Workplace Mediation
"Wowsers!! I really underestimated the work involved in completing this but I am very glad I did it. The intensity has given me a really thorough understanding of both the practice and now theory and a really helpful familiarisation with the materials that I didn’t get from just doing the role plays. What a fantastic experience, this course is brilliant, I am so glad that I have done it not just for mediation but the techniques and tools I can call on for my coaching too. Thanks again, I look forward to what support and input you bring us in the future."
Alison Becker, Regional Manager at Blind Veterans – National Certificate in Workplace Mediation
"The mediation course has provided me with the knowledge and tools to be able to address and help resolve conflict successfully. Initially the role play assessment was terrifying but it actually was a really good method of applying theory to practice. Feedback was given respectfully and this was a really helpful part of the learning process. The trainer was knowledgeable, approachable and above all, made the training fun."
Louise Thomas, Assistant Director of HR & OD at Herts Valleys CCG – National Certificate in Workplace Mediation
"The National Certificate in Workplace Mediation course was fantastic & the trainer was brilliant. I learned more than I thought possible all in the space of a week. One of the most helpful learning experiences I’ve had!"
Rachel Roe, Lawyer at Government Legal Service – National Certificate in Workplace Mediation
"A brilliant course which really helps to understand how conflict arises and how to avoid it."
Beth McDonald, Media Officer at Action for Children – Confident Conversations
"The Confident Conversations course was both informative and practical, and the trainer was very engaging."
Delphine Garr, Head of Organisational Development & Learning at Herts Valleys CCG – National Certificate in Workplace Mediation
"Excellent training! I will recommend this course to everyone who wants to be successful in life."
