Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Louise Thomas, Assistant Director of HR & OD at Herts Valleys CCG – National Certificate in Workplace Mediation
"The National Certificate in Workplace Mediation course was fantastic & the trainer was brilliant. I learned more than I thought possible all in the space of a week. One of the most helpful learning experiences I’ve had!"
Rachel Roe, Lawyer at Government Legal Service – National Certificate in Workplace Mediation
"A brilliant course which really helps to understand how conflict arises and how to avoid it."
Beth McDonald, Media Officer at Action for Children – Confident Conversations
"The Confident Conversations course was both informative and practical, and the trainer was very engaging."
Delphine Garr, Head of Organisational Development & Learning at Herts Valleys CCG – National Certificate in Workplace Mediation
"Excellent training! I will recommend this course to everyone who wants to be successful in life."
Yvonne Habib, ER Manager at Nando’s – National Certificate in Workplace Mediation
"Hugely inspiring not only as training providers but a real leader in approaching conflict in our organisations today – truly focused on solutions. A real disruptor to the conventional way of approaching conflict in the workplace. The course was fun throughout, with structured content and a good balance of theory and practice!"
Anna Ryland, Senior People Advisor at The White Company – Practical Mediation Skills
"The course was brilliant – a great journey through mediation and understanding the process. The models help to frame and are really clear on the purpose of the process. An excellent and insightful course. I understand the process and best practice fully. I would highly recommend!"
Nigel Ginner, HR Policy Advisor at British Airways – National Certificate in Workplace Mediation
"A thoroughly engaging course – extremely challenging, but a rewarding experience and best enjoyed by throwing yourself into the role plays to get the best out of it. Excellently delivered and facilitated with the sole purpose of learning and developing in a safe environment."
Indi Chuhan, Finance Manager & Project Lead at RWE Generation – National Certificate in Workplace Mediation
"TCM provided a brilliant framework with which to conduct successful mediation. I particularly liked that there was plenty of opportunity to practice and great encouragement from the tutors. The tuition from TCM’s mediators was excellent and I feel well-prepared for using the skills and knowledge learned to help resolve workplace conflict within my organisation."
Emily Malpass, HR Relationship Manager at The Royal British Legion – National Certificate in Workplace Mediation
"The National Certificate in Workplace Mediation course was enjoyable and empowering. I particularly liked the practical sessions and feedback – this was constructive as able to then apply it. It was a fun and enjoyable learning experience helped by experienced trainers that imparted their knowledge in a way that helped me understand the mediation process and highlight my strengths and weaknesses."
Julie Thompson, HR Advisor at Herts for Learning – National Certificate in Workplace Mediation
"This course is intense but enlightening. You don’t need to look elsewhere for a training provider. The facilitator has inspired me to learn more and value my own development. Great content, venue & overall experience!"
