Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Jeanette Davies, Signaller at Network Rail – National Certificate in Workplace Mediation
"The TCM Group delivers on its promise!"
Angharad Rayner, EHSS+Q Manager at Magnox – Practical Investigation Skills
"Bola was an amazing trainer, he inspired the entire group and had a training style that I have never experienced before. He was passionate about the topic and delivered the contents in a manner that made it easy to learn and understand. I particularly liked learning about brain chemistry, emotional intelligence and understanding the mind and how powerful it can be. I will be able to use what I have learnt not only at work but at home and in everyday life."
Sian Downey, Senior HR Business Partner at Magnox – Practical Investigation Skills
"This course was delivered to a very high standard. The way the tutor explained things in simple terms was great and his overall style was so engaging – it opened my mind so much, the learning was relevant and can be applied in all aspects of work/home life. The knowledge of the tutor was just excellent and the style of delivery was so energetic – truly inspirational."
Benita Richards, Leader Advice Partner at Aviva – Routes to Resolution
"Excellent course, fabulous style, paced very well and tailored to our needs."
Debbie Chester, Leader Advice Consultant at Aviva – Routes to Resolution
"Excellent course, excellent trainer, knowledgeable – it really came to life for me."
Sara Harcourt, Colleague Relations Partner at Tesco – National Certificate in Workplace Mediation
"A great week with useful break outs and the opportunity to put into practice in a safe environment."
Caroline Price, Colleague Relations Partner at Tesco – National Certificate in Workplace Mediation
"I am absolutely thrilled to have attended the mediation course. Jerome was just fantastic and super engaging the whole week. The way the course was delivered was excellent. It was super engaging when covering heavy content and watching it come to life through practice role plays and examples was fantastic. I have learnt so much and really valued the role play content. I feel I can apply this learning within the workplace as a means to resolving conflict but also in my personal life. In subtle ways to get people thinking about how they interact. Thank you so much! ???? "
Stacey Pix, Workplace & Change Partner at Tesco – National Certificate in Workplace Mediation
"Fantastic course – really brings to life what mediation really is, providing and exciting learning environment to practice your new-found skills. The delivery style was great and there was just the right amount of theory."
Bethany Tatler, HR Advisor at The British Museum – Practical Mediation Skills
"I have learnt so many useful skills to take away and reflect on, I feel I will be more self-aware and ready to mediate a real session! The role play makes it feel real and prepares you for mediation. I also liked the many different angles e.g. psychology models."
Maria Bujanowska, Head of National Partnerships at The British Museum – Practical Mediation Skills
"I found the training hugely informative and it helped me reflect on my practice as a manager. I mostly liked the cross over with good people management skills. I will use what I have learnt in general staff meetings, hopefully mediating at some point."
