"Having had the privilege of learning from the very best, I would strongly recommend undertaking TCM’s mediation training as it facilitates everyday occurrence’s with a new perspective. Top class course by a top class provider!"

"The National Certificate in Workplace Mediation course fully met my objectives. I found it very engaging and entertaining and I particularly liked the practical examples. I usually don’t enjoy role play but it’s absolutely essential for this course and has enabled us to practice our learning in a safe environment. Overall, a very intense but worthwhile course. I feel privileged to have attended and I look forward to putting what I have learnt into practice."

"A hugely impactful course equipping you with the skills, knowledge and experience for successful mediation in the workplace. I am hoping to use this both in actual mediation situations but I’ll also use this understanding of ‘needs’ in dealing with colleagues. The facilitator was outstanding; Bola’s style was hugely engaging and his story telling meant you didn’t even realise you were learning. Hugely energetic and engaging. Exceeded expectations!"

"The Better Resolutions Coaching programme was great fun and didn’t just stick to the script. I particularly liked gaining insight into the ‘numbers’ activity about focusing and using your mind. I also liked how the definitions were pretty simple and easy to remember."

"The trainer was so passionate, he made all of the participants want to love the subject being taught. The course was very interesting and practical. It completely met my expectations and majorly raised my skill level. I would most certainly recommend this training to anyone!"

"After attending this course, I now feel confident enough to carry out a thorough, fair and professional investigation. The course content and delivery was excellent. The course was well structured, insightful and interesting, and covered all aspects clearly."

"The course really does focus on the practical side of conducting investigations. It provides answers to the tricky situations and how to handle them in a real life environment. The trainers are very realistic, knowledgeable and are able to share their own experience of conducting investigations which is also very beneficial."

"The Mental Health and Mediation Workshop was a very informative and engaging session that addressed key objectives in a practical and interesting way. My understanding and knowledge of the topic has become much clearer. The workshop was very useful and I can now considerably use the skills I have learnt to put into practice."

"The course was well structured, comprehensive and empowering. It was extremely informative – supporting practice and previous experience but enhances the overall process. Good examples used and excellent demonstration of the final mediation scenario. Excellent delivery overall!"

"The course is upskilling, reassuring and equips you with skills to manage difficult conversations in confidence. I thoroughly enjoyed going through the scenarios and practicing how to have a difficult conversation."