"The best training course I have ever completed. It was inspiring, stimulating and overall fantastic. This is a fantastic course that will equip you not only with the skills but the confidence to take forward your mediation skills or role."

"The National Certificate in Workplace Mediation training was life-changing! It was well structured, interesting and overly enjoyable. The course was everything I wanted it to be and more. The trainers were very charismatic and clearly very experienced. Even though I have already learned the skill previously, this course enabled me to refocus and improve further. I will apply what I have learnt at work with the Metropolitan Police Service and with other staff, but also in my personal life with my relationship and children. This course benefited me on so many levels, I am a better communicator as a result. I would definitely recommend!"

"The training was dynamic, professional and insightful. I wanted to improve my understanding and learn some practical skills and this is exactly what I did. I particularly liked the INCA exercise, the mixed summary tools and the emphasis on allowing people to be human and express their emotions & the recognition that this takes time. I will apply what I have learnt whilst dealing with minimal conflicts – I will coach managers and use elements in my day to day work and also discuss its use with wider HR community. Overall, an insightful and practical course which provides skills for both professional and personal life."

"Fantastic training that engaged very well with my day to day experience of leadership and provided excellent insights into how to improve the performance and well-being of my team. The course reinforced my practice and also provided excellent suggestions to help consolidate and build confidence. I particularly liked the different scenarios to work with. I also enjoyed the space for discussion and sharing experience – really good tips and advice shared."

"Enjoyed every aspect of the course, met all my expectations. I particularly liked the framework, tools, techniques and the handbook. I had no experience of mediation, I now have a fantastic concept of what it is as well as its benefits. I enjoyed the session, they were engaging and the group worked really well for the 5 days. TCM staff were also wonderful."

"A huge learning experience! As a new mediator with no experience, this course has set me up with many tools to succeed in this role. I enjoyed the role plays and the constructive feedback."