Rob Semens, HR Business Partner at Kent County Council – Coaches Mediation Conversion Course
"TCM are conflict experts!"
Karen Lanagan, HR Business Partner at The Richmond Fellowship Scotland – Practical Mediation Skills
"I found the two day practical mediation skills course an extremely informative course, and a really good foundation to mediation."
Mediation Participant
"The mediator was excellent, clear, well judged and constructive throughout. Thank you!"
Mark Kee, Employment Advisor at Ingeus – Constructive Conflict Management
"This was a really positive session with a confident and knowledgeable tutor. 10 out of 10!"
Vivienne Norton, Director at Inroads Essex – Practical Investigation Skills
"I have now completed two courses with TCM and would not hesitate to recommend them. It was brilliant and professional training in a very comfortable manner."
Tracey Murphy, Senior HR Advisor at Jack Wills – Practical Mediation Skills
"I thoroughly enjoyed this course. The interactive activities and role plays really brought it to life!"
Claire Blackburn, Response Investigator, Sussex Police – Practical Mediation Skills
"I found the Practical Mediation skills course to be informative, interesting and enjoyable. All of my objectives were met and I found the pace of the training just right. I would recommend this course to a friend or colleague. It was well presented and structured training that will enable me to enhance my working environment for colleagues."
Elaine Grant, Head of HR at Vinci plc – Practical Mediation Skills
"I found the Practical Mediation Skills course to be Thought provoking, gained practical tools and understanding. All of my objectives were met, I particularly liked the opportunity to debate and the role play exercises.The course opened my eyes to another form method of resolving work place issues without inflaming the situations."
Rachael Walker, HR Advisor at The Manchester College – Practical Mediation Skills
"The Practical Mediation Skills course was exciting, intriguing and practical. I particularly enjoyed the resources and examples provided for presentation and the tool kit. I would recommend this course to a friend or a colleague. TCM provides a quality thorough course aimed at all roles in an organisation."
Christine Wingate-Wynn, HR Support Officer at North Warwickshire Borough Council – National Certificate in Workplace Mediation
"I found the national certificate in workplace mediation great, challenging and intense. The training met my objectives, i loved all aspects of the course but especially the activities and the way it was structured. The pace of the training was just right. I would recommend this course to my friends and colleagues. I feel it is an effective way forward in workplace issues."