Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Elaine Beaumont, HR Advisor at BNY Mellon – Core Resolution Skills
"I found the course extremely informative and it has prepared me to apply new skills in my day to day role."
Paula Graham, Ealing Hospital – Practical Mediation Skills
"An informative course that has given me the appetite to continue with further training."
Sarah Egan, Manager at University of Birmingham – Core Mediation Skills
"An excellent and engaging course. Fantastic for team building and specific work place issues."
Georgina Bourne, HR Advisor at Deutsche Bank – Conflict Management Training
"Very professional training and content which was both useful and insightful."
Fiona Belk, HR Business Partner at Deutsche Bank – Conflict Management Training
"This course had a fantastic blend of process and practice. The facilitator was very responsive to the needs of our group and we have all benefited from the day."
Amanda Smith, AD Workforce at Southern Health NHS Trust – National Certificate in Workplace Mediation
"I would highly recommend for any organisation wishing to introduce a mediation service."
Fiona Acton, Project Lead Management Development at Southern Health NHS Trust – National Certificate in Workplace Mediation
"This was a hugely beneficial course which was well taught and engaging, with the right amount of practical activities."
Dawn Freeman, HR Business Partner, Avon and Somerset Constabulary – Practical Mediation Skills
"I really enjoyed this course and now hope to embed this learning into the organisation. This will save our organisation money and remove stressful situations."
Simon Griffiths, Director at Risk Connect – National Certificate in Workplace Mediation
"This was a vigorous, challenging but ultimately rewarding experience. It brought the subject to life and will be useful both in a professional and private capacity."
Laureen Mchaffle, Head of HR at Oxford University – HR as Coach and Mediator
"The course had a good common sense approach with practical ideas and suggestions that can be easily adapted by individuals involved in mediation as well as the organisational."