Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Helen Snape, Care UK – National Certificate in Workplace Mediation
"Mediation is an excellent and sustainable form of conflict resolution. The course was intense, educational, well-structured and most of all fun. I particularly liked the mixture of different learning styles that was presented by both trainers and I most certainly feel able to start mediating straight away!"
Frances Sampayo, Team Leader at Historic Royal Palaces – Conflict Resolution Skills
"…went over and above to tailor the course to our needs as a group, including an extra session on communicative states: adults, children and parents. It was a very organic course…great course content…all relevant and will aid my role as a team leader."
Tina Bull, Senior HR Business Partner at Loughborough College – Core Mediation Skills
"A great introduction for those new to mediation."
David Goodwin, HR Manager at UEL – National Certificate in Workplace Mediation
"The course had an excellent combination of theoretical knowledge and practical application which equips you with the skills to practice as a mediator."
Elaine Beaumont, HR Advisor at BNY Mellon – Core Resolution Skills
"I found the course extremely informative and it has prepared me to apply new skills in my day to day role."
Paula Graham, Ealing Hospital – Practical Mediation Skills
"An informative course that has given me the appetite to continue with further training."
Sarah Egan, Manager at University of Birmingham – Core Mediation Skills
"An excellent and engaging course. Fantastic for team building and specific work place issues."
Georgina Bourne, HR Advisor at Deutsche Bank – Conflict Management Training
"Very professional training and content which was both useful and insightful."
Fiona Belk, HR Business Partner at Deutsche Bank – Conflict Management Training
"This course had a fantastic blend of process and practice. The facilitator was very responsive to the needs of our group and we have all benefited from the day."
Amanda Smith, AD Workforce at Southern Health NHS Trust – National Certificate in Workplace Mediation
"I would highly recommend for any organisation wishing to introduce a mediation service."
