Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Paul Taylor, Industrial Relations Mediator at Royal Mail – National Certificate in Workplace Mediation
"Brilliant! So much relevance and skills practice that will provide an invaluable foundation to my new mediator role."
David Skingsley, Mediator at Royal Mail – National Certificate in Workplace Mediation
"An absolutely fantastic course. The trainers were excellent in their knowledge of the subject."
Rob Semens, HR Business Partner at Kent County Council – Coaches Mediation Conversion Course
"TCM are conflict experts!"
Karen Lanagan, HR Business Partner at The Richmond Fellowship Scotland – Practical Mediation Skills
"I found the two day practical mediation skills course an extremely informative course, and a really good foundation to mediation."
Mediation Participant
"The mediator was excellent, clear, well judged and constructive throughout. Thank you!"
Mark Kee, Employment Advisor at Ingeus – Constructive Conflict Management
"This was a really positive session with a confident and knowledgeable tutor. 10 out of 10!"
Vivienne Norton, Director at Inroads Essex – Practical Investigation Skills
"I have now completed two courses with TCM and would not hesitate to recommend them. It was brilliant and professional training in a very comfortable manner."
Tracey Murphy, Senior HR Advisor at Jack Wills – Practical Mediation Skills
"I thoroughly enjoyed this course. The interactive activities and role plays really brought it to life!"
Claire Blackburn, Response Investigator, Sussex Police – Practical Mediation Skills
"I found the Practical Mediation skills course to be informative, interesting and enjoyable. All of my objectives were met and I found the pace of the training just right. I would recommend this course to a friend or colleague. It was well presented and structured training that will enable me to enhance my working environment for colleagues."
Elaine Grant, Head of HR at Vinci plc – Practical Mediation Skills
"I found the Practical Mediation Skills course to be Thought provoking, gained practical tools and understanding. All of my objectives were met, I particularly liked the opportunity to debate and the role play exercises.The course opened my eyes to another form method of resolving work place issues without inflaming the situations."
