"The Conflict Resolution Skills course was enjoyable, informative and a great team builder. The trainer met all of my objectives. I particularly liked spending time with colleagues and learning more about personalities. I thought the course was paced just right and would recommend it to friends and colleagues of mine."

"The HR as mediator and peacemaker course was informative, enjoyable and worthwhile. The course met all of my objectives; I particularly enjoyed the examples of mediation from other industries and businesses. I found that the pace of the training was just right. I would have rated my skills of this topic as 5 out of ten prior to attending this course; however I would now say that has risen to a 9. I would definitely recommend this course to a colleague or friend."

"I found that the course was interesting, thought-provoking and extremely worthwhile. I had very high expectations of what the course could offer and all of my objectives were met. The structure and pace were both good and the relaxed style of Thomas suited the team. I think this is a valuable course to attend and would recommend it!"

"This was an enjoyable and fun workshop to attend with a professional trainer. The course met all of my objectives particularly the examples of how to engage managers. considering all aspects of the course overall I would rate it as 5 out of 5. I would make a point of recommending this to colleages and friends."

"The co-ordinators workshop was useful, informative and very thought-provoking. The workshop covered a variety of topics which met all of my objectives. I found that the pace was just right and would recommend attending as I gained new ideas that i will be trying. TCM provides continuing support and development for mediators."

"I found that the Core Mediation Skills course was interesting, informative and useful. Useful tools were used to promote successful mediation including Role Play and handouts which made the course meet my objectives. Overall I would give all aspects of the course a 5 out of 5 and felt that the pace was just right. I look forward to epplying what i learnt mainly being more alert. I would recommend this course to fellow friends and colleagues."

"The core Mediation Skills course was future focused, a reality test and a great chance to share solutions. All of my objectives were met and I especially enjoyed the role play, PIN and INCA models. Irene the trainer of the course was over and above! Prior to attending I would rate my knowledge of Mediation as 3 out of 10, I now consider myself to be an 8 ! I now feel I could have difficult conversations more effectively and be more confident when talking to staff. I would definitely recommend this course."

"The Core Mediation Skills course gave good insight into conflict in a good relaxed atmosphere. I thoroughly enjoyed the nice small group as all seven of us got the opportunity to participate. The session met all of my objectives at a pace that was just right. I look forward to putting what i learnt into practice. I would recommend this course to friends and colleagues of mine."

"The HR as Coach and Mediator course was fun, informative, interesting, thought provoking and a great re-connection. Irene energises and enthuses the group! The pace of the course was just right for me. I completed the Practical Mediation Skills course so this was a great reconnect! I would recommend this course to a friend or colleague."

"This course was knowledgable, informative, ‘food for thought’, well paced and interesting. The trainer met my objectives and the role play was a very good excercise. I would rate all aspects of the course as 5 out of 5. I will apply this learning in every day practice and would recommend to a friend or colleague."