Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Fiona Acton, Project Lead Management Development at Southern Health NHS Trust – National Certificate in Workplace Mediation
"This was a hugely beneficial course which was well taught and engaging, with the right amount of practical activities."
Dawn Freeman, HR Business Partner, Avon and Somerset Constabulary – Practical Mediation Skills
"I really enjoyed this course and now hope to embed this learning into the organisation. This will save our organisation money and remove stressful situations."
Simon Griffiths, Director at Risk Connect – National Certificate in Workplace Mediation
"This was a vigorous, challenging but ultimately rewarding experience. It brought the subject to life and will be useful both in a professional and private capacity."
Laureen Mchaffle, Head of HR at Oxford University – HR as Coach and Mediator
"The course had a good common sense approach with practical ideas and suggestions that can be easily adapted by individuals involved in mediation as well as the organisational."
Karen Grapes, General Manager at Hallmark Care Homes – National Certificate in Workplace Mediation
"TCM are professional and experienced trainers!"
Sharon Walsh, Resolution Manager at DHL Peoples Services – National Certificate in Workplace Mediation
"A great course delivered by a very knowledgeable trainer. I very much enjoyed it!"
Natalie Miah, HR Manager at BHS – Refresh, Review & Reassure
"The RRR course was everything I needed to give me the confidence to get back out there and mediate!"
Jo O’Reilly, HR Officer at Institute of Development Studies – HR as Coach and Mediator
"Martha was an excellent and engaging trainer with a vast background of knowledge and experience."
David Newhouse, HR Admin at Institute of Development Studies – HR as Coach and Mediator
"Excellent training with lots of fun discussions!"
Khadi Swaray, HR Business Partner at Abellio Greater Anglia – Practical Mediation Skills
"This was a brilliant and informative course, I would definately recommend!"