Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Jon Samson, Director of Campus at Brooklands College – Practical Mediation Skills
"The Practical Mediation Skills course was positive, informative and developmental. All of my objectives were met from the training, providing a really solid basis for an area of new practice. I particularly liked the practical information about carrying on mediation process. I would recommend this course to colleagues and friends as it was highly informative and professional."
Nyla Ali, HR Officer at Arts Council England – Practical Investigation Skills
"I found the practical investigation skills course to be fun, engaging and practical. All of my objectives were met particularly the mini exercises were good as they ensured I was engaged. I considered my skills prior attending this course to be 3 out of 10, since completion I would consider to have risen to an 8! I would recommend this course to fellow colleagues and friends."
Lynn Whetton, Olass Manager at The Manchester College – Practical Mediation Skills
"I found the practical mediation skills course to be Valuable, enjoyable and interesting. Since attending the course mediation is something i feel i can start to use at work to prevent issues getting out of hand. I particularly liked the relaxed manner and the combination of theory and practical application. I would recommend this course to friends and colleagues and would be very interested in learning more about mediation."
S. Doyle, Olass Manager at The Manchester College – Practical Mediation Skills
"The Practical Mediation course was enlightening, structured and extremely valuable. All of my objectives were met, I particularly enjoyed the fish bowl role play and practices. I would recommend this as it is a useful course that will prove rally relevant to the work environment with a passionate trainer. It is well worth the time to complete as it prepares you for any conflict in the workplace."
Bernie Keane, HR Business Partner at BNY Mellon – Practical Mediation Skills
"I found the Practical Mediation Skills course to be helpful, practical and very hands-on. The trainer met all of my initial objectives, the trainer being phenomenally knowledgeable and experienced. I rated all aspects of the course as a five out of five and found the pace of the training to be just right. Prior to attending the course I would have rated my knowledge on the subject as a 2 out of 10 I would now consider myself to be an 8. I would highly recommend this course to a friend or colleague."
Tim Rounding, HR Advisor at Royal Greenwich – Coordinators Workshop
"The workshop was informative, useful and supportive. I particularly liked the discussions as useful topics were covered. By attending this workshop I feel much more confident and would recommend attending. Meghan facilitated an excellent follow up session."
Stephanie Altham, ARC at HR and Mediation Services – Practical Investigation Skills
"I found the practical investigation skills course to be very informative and interesting. The course met all of my objectives I particularly loved the practical skills. I would recommend this course to my friends and colleagues. It is a really good course to give you the confidence to investigate complaints and allegations."
Amanda Rourke, Independant Mediator and Consultant – Practical Investigation Skills
"The practical investigations course was empowering, informative and enjoyable. All of my objectives were met and i now feel more empowered and confident. I particularly enjoyed the role play and watching others in the session. I would recommend this to my fellow colleagues and friends."
Persephone Collings, Complex Case Advisory Service Manager at DWP – Conflict Coaching
"The course was helpful, practical and very clear. I particularly liked the trainers style of delivery and support. There was also a good group with a rich mixture of experience. I found the pace of the course was just right and look forward to using what I learnt on a daily basis. I would happily recommend this course to fellow colleagues and friends."
Milee Brambleby, Head of Strategy and Change at CITB Construction Skills – Conflict Coaching
"I found that the conflict coaching course was powerful, giving good insight and ideas. The course met all of my objectives I particularly liked networking opportunities. The pace of the course was just right. I would recommend this course to friends and colleagues."
