"I found the Conflict Resolution Skills course to stimulating, useful and fun! The course met all of my objectives i particularly enjoyed the role play. Which allowed me to put what I learnt into practice. Prior to attending this course I would have rated my knowledge of the topic as 4 out of 10, I would now say that has risen to an 8. I found the pace of the course to be just right and i gained useful insight from a highly experienced tutor and from other group members. I would recommend this course to fellow colleagues and friends."

"The conflict and resolution skills course was engaging, informative and interesting. The course met all of my objectives and the pace was just right. I thought the content was very good and gave me some good information to come away with. Prior to attending this course I would have rated my skills and knowledge of this topic as 3 out of 10. On completion of the course I rate my skills and knowledge as 8! I look forward to using the information and knowledge received to put into everyday practice. I would recommend this course to my colleagues."

"The Conflict Resolution Skills course was enjoyable, informative and a great team builder. The trainer met all of my objectives. I particularly liked spending time with colleagues and learning more about personalities. I thought the course was paced just right and would recommend it to friends and colleagues of mine."

"The HR as mediator and peacemaker course was informative, enjoyable and worthwhile. The course met all of my objectives; I particularly enjoyed the examples of mediation from other industries and businesses. I found that the pace of the training was just right. I would have rated my skills of this topic as 5 out of ten prior to attending this course; however I would now say that has risen to a 9. I would definitely recommend this course to a colleague or friend."

"I found that the course was interesting, thought-provoking and extremely worthwhile. I had very high expectations of what the course could offer and all of my objectives were met. The structure and pace were both good and the relaxed style of Thomas suited the team. I think this is a valuable course to attend and would recommend it!"

"This was an enjoyable and fun workshop to attend with a professional trainer. The course met all of my objectives particularly the examples of how to engage managers. considering all aspects of the course overall I would rate it as 5 out of 5. I would make a point of recommending this to colleages and friends."

"The co-ordinators workshop was useful, informative and very thought-provoking. The workshop covered a variety of topics which met all of my objectives. I found that the pace was just right and would recommend attending as I gained new ideas that i will be trying. TCM provides continuing support and development for mediators."

"I found that the Core Mediation Skills course was interesting, informative and useful. Useful tools were used to promote successful mediation including Role Play and handouts which made the course meet my objectives. Overall I would give all aspects of the course a 5 out of 5 and felt that the pace was just right. I look forward to epplying what i learnt mainly being more alert. I would recommend this course to fellow friends and colleagues."

"The core Mediation Skills course was future focused, a reality test and a great chance to share solutions. All of my objectives were met and I especially enjoyed the role play, PIN and INCA models. Irene the trainer of the course was over and above! Prior to attending I would rate my knowledge of Mediation as 3 out of 10, I now consider myself to be an 8 ! I now feel I could have difficult conversations more effectively and be more confident when talking to staff. I would definitely recommend this course."

"The Core Mediation Skills course gave good insight into conflict in a good relaxed atmosphere. I thoroughly enjoyed the nice small group as all seven of us got the opportunity to participate. The session met all of my objectives at a pace that was just right. I look forward to putting what i learnt into practice. I would recommend this course to friends and colleagues of mine."