"I found this course to be engaging, interesting, informative, valuable and professional. I particularly liked the level of energy maintained by the trainer. I would rate all aspects of the course as 5 out of 5. Thomas’ recollection of comments and analysis was incredible and accurate and the content of the course was really good. The pace of the course was right for me. I would say before attending the course I would rate my skills and knowledge as a 2 out of 10. After attending the course I would now rate my skills and knowledge 10 out of 10! I would recommend this course to a friend or colleague. I was totally focused on training supported by having confidence and strong belief in the experienced trainers practice in companies."

"The HR as a Mediator and Coach course was excellent! It was informative, relevant, practical and skill focused. The course met my objectives. There was lots of interaction. The facilitator is a practitioner herself so she has practical, relevant, current experience. I rate every aspect of the course as 5 out of 5 with an exception of the knowledge and skills of the trainer which I rate as a 7 out of 5! I would recommend this course to other people."

"The course was interesting fun, clever, as well as informative. The training fully met my objectives. Nicole was excellent and knows her project. She also made the course interesting. Nicole is also energetic and committed. The pace of the course was just right for me and I would recommend it to colleagues and friends."

"The course was interesting and I received a lot of information. It was intense as there was a huge amount of learning. The group was great and they were all really nice people. The training room and break-out area both had good facilities. I wanted to have a better understanding of the process of mediation and we definitely covered that! Brendan has a lovely style and is very engaging; he is an excellent tutor and very patient. The pace of the course was just right. Overall it was a very useful course and I would recommend it to anyone who may be required to facilitate mediation process."

"I found the Practical Mediation Skills course informative, collaborative and empowering. It was a new way of questioning and a new way of managing learning. I strongly agree that the course met all of my objectives. I was given plenty of useful handouts. In particular, I liked the role play and with this I gained feedback and confidence. I rated all aspects of the course as being very good. The pace of the course was just right for me. I would recommend this course to a friend."

"The mediator listened carefully to my views and acted in a very professional manner. I was very happy with the mediators approach and outcome as she helped us to identify and evaluate a variety of constructive options."

"The National Certificate in Workplace Mediation is an interesting, challenging and fun course. I really enjoyed the supportive style of the trainer and the quality of the materials and handouts made the experience a lot easier. I would recommend this course to anyone who wishes to become an accredited mediator. I know I will use my skills at work to mediate within teams and with my peers."

"This training gave me a great understanding and valuable skills in mediation. The course completely met my expectations and I really liked the interactive teaching style of the trainer. In addition, the relevance of the role-plays and the exercises made the experience even more interesting!"

"The course was easy to follow and fully explored the issues. It completely achieved my objectives and met my expectations. I will use my knowledge and new skills to develop my managers’ competences. I would highly recommend this course to anyone who wishes to do the same!"

"Managing Difficult Conversations is a thought-provoking course delivered in a very interactive environment. I really enjoyed learning more about the "buttons" and "baits" and I will look for and resolve the confrontational situations using the different tactics I learnt."