Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Folasade Dosunmu, Head of Human Capital, Superscreen TV Mediation Eye opener
"It was worth every bit of my time and I am glad I came. This is a course you must take if you are in mediation!"
Carl Clarke, Senior HR Business Partner, Thomson Reuters Ltd Mediation Eye opener
"A beneficial insight into mediation, the workshop was very though provoking and I will be following-up with further training."
Michelle Barkwith, HR Manager, Royal College of Surgeons London Mediation Eye opener
"Eye-opening and though provoking workshop highlighting the benefits to my organisation. I want my boss to come to a future event as I found the the experience extremely useful and inspiring."
Liz Speake, HR Manager, Bango Ltd Mediation Eye opener
"An extremely useful experience which was thought provoking and challenged my assumptions regarding mediation."
Zoe Abrahams, HR Assistant, AllSaints Ltd Mediation Eye opener
"I liked how delegates were able to share their experiences with each other and overall I found the workshop extremely useful and helpful."
Natalie Hawes, HR Manager, Arcadia Practical Mediation Skills
"A challenging and clarifying course. The benefits of mediation can be misunderstood until explored. I feel an extension to the 6-day course should be offered as this being a short course acts as an appetiser. I particularly enjoyed the depth of the course and the way it was structured to ensure it can be practically embedded."
David Spain, HR Manager, Arcadia Practical Mediation Skills
"An extremely useful and informative day. I found the course extremely useful, providing great techniques that I look forward to using in practice."
Jo Pike, Regional HR Manager, Arcadia Group Practical Mediation Skills
"An enlightening and reflective event that allowed ample opportunities to ask questions and to debate the answers. The role plays were very effective. An extremely enjoyable workshop which provided a challenging learning environment and the opportunity to reflect and deepen the learning experience."
Laura McGlynn, Regional HR Officer, Topshop/Topman (part of the Arcadia group) Practical Mediation Skills
"A fantastic and relevant model which will really work for our Brand. The TCM trainer’s style of facilitating was excellent in that our questions were answered straight away with useful techniques and tips to use in practice. The TCM FAIR mediation process is also fantastic."
Laura Pearce, HR Advisor, Wallis (part of Arcadia group). Practical Mediation Skills
"This training is an excellent tool for the whole group. I learnt new skills to take away. I enjoyed the role plays, I just wish I could have had the full 6-day course and cannot wait to give it a go in practice. Mediation is an excellent tool and I hope it becomes part of Arcadia’s culture."
