Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Sarah Hockey - HR Manager at Kingerlee
"The course really unlocked some simple but powerful techniques that will be easy to apply and will make a significant impact."
Shirley Jones - Site People Lead at Samworth Brothers
"Great course, Alan was very engaging and made it light hearted but very informative and catered for all our needs as a group. Always happy to answer questions, wherever they were."
Richard Bignell - TalkTalk
"The accredited workplace mediator course was amazing and massively useful. I thought I knew how to mediate before this but clearly I was wrong. Alan and Gemma's skills and knowledge were so helpful and second to none"
Maria Warren - HR Business Partner at Oxygen Free Jumping
"Fantastic week well spent with the TCM tutors, Assessors and fellow course delegates. Feel so much more confident to fully participate as a mediator in the room, rather helping individuals for going into the room. Thank you Alan and TCM team"
Mary Walshe - Senior Family Information Officer at Hounslow
One of the best courses I have been on for a long time. TCM facilitator was thorough and supportive.
Kate Elliott - Hounslow Council
With such expert and empathetic facilitation, the course, although challenging, was a fantastic opportunity to build confidence and develop skills in mediation.
Helen Goss - Employment Partner and Head of Hospitality at Boyes Turner
Great investigations skills training with a very practical angle
Isabel Royle - Powys Teaching Health Board
This is a brilliant course facilitated by an outstanding tutor. You will learn everything you need to know and more
Vicky Malcomson - Head of workforce improvement and efficiency at Powys Teaching Health Board
Great course and training approach that brought practical and relatable examples to bring the content to life. Thought provoking; I can see how the approach can translate to less formal mediation situations and emphasises for me the benefits of early intervention.
Mike Reed - Head of HR Delivery Services at National Crime Agency
Fantastic training course - really well delivered. It was done in a way that built up our understanding of the theory and then a chance to put it into practice, one stage at a time before putting all stages together. This was a great way of consolidating our learning.
