Customer feedback by year

A selection of the incredible customer and delegate feedback that we receive every day.

Kath Roe - School Development Lead at Thrive Trust
"I have thoroughly enjoyed the programme and feel equipped to start as a mediator with this framework to support me. The experiential nature of the course really served to prepare me."
George Max Jarboe - Senior Internal Auditor at Plan International Liberia
"Following the training, my perspectives about mediation in the workplace or community have changed significantly and have helped me to be more engaged in building relationships."
Helen Idiong - Director, Program Quality and Innovation at Plan International Nigeria
"I thoroughly enjoyed my mediation training with TCM. One thing that training did for me was to help me evaluate myself as a person and my workplace priorities. It allowed me to become aware of various enablers of conflict and helped me to listen actively and empathize effectively with my colleagues and even family members. I have become a better colleague, parent, and partner following that training as I actively explore ways of diffusing tension in my environment before it snowballs into active conflict. I appreciate Bola and the entire TCM team!"
Helen Price - Senior HR Officer at Ascend Learning Trust
"Thank you so much for the Mediation refresher training today.  I thought your delivery was brilliant, engaging and motivational.  As someone with a family with a few ADHD members, it’s really refreshing to hear ADHD talked about so openly and naturally in a work environment. Thank you again!"
Jana Witt - Clinical Quality Improvement Manager at Cystic Fibrosis
Great interactive & engaging training with valuable opportunities to exchange ideas with other delegates, as well as helpful materials for further reflection and development
Ann Moreels - Owner at M&L Management Services bvba
I did my Mediation training at the TCM Group and it was a suuuuper experience because of the content of the training, how it was delivered and because of the trainer(s). It was the same in this workshop : great trainer, strong content, super nice approach and great atmosphere in the (online) sessions ! Top !!!!
Julie Plant - Learning and Development Manager at Brandon Trust
"As ever the TCM Team Facilitators course was well organised and structured. The course facilitator was very experienced and more than able to adapt the content to our needs and answer all of our questions. I would highly recommend this course."
Rihab Elhassan - Human Resources Manager at Plan International (Sudan Office)
"My experience TCM Group is great and memorable. The Tutor helped us enhance our investigation skills. I am thankful to TCM Group and Plan International for providing a platform to enhance our investigation skills and an opportunity to showcase them. In the last I am saying that it was really great course, and I learned a lot."
Sam Bragoli-Jones - HR Advisor
"The mediation course was a great experience, with lots of opportunity to practice, network and learn the skills to be a fantastic mediator. Awesome course!!"
Sharron Whiting - HR Business Partner at Innovate UK
"Great experience from application to completion of assessment. Andi is a great teacher and coach. She takes pride in giving all the delegates a great learning experience by keeping it real by sharing life examples. I have thoroughly enjoyed this week and look forward to becoming an accredited mediator!"