Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Nick O’Shaughnessy, Dective Constable, Sussex Police Practical Mediation Skills
"An excellent course, positive and informative. I hope to practically engage in the process as a mediator for Sussex police. An excellent tool for both the workplace and life. I hope to be able to gain an accreditation soon."
Richard Dale, Trainee, Sussex Police Practical Mediation Skills
"A concise and enlightening course. The use of exercise was great. I would definitely recommend this course to a colleague."
Pip Taylor, Sergeant, Sussex Police Practical Mediation Skills
"An empowering and concise course. The knowledge and skill of the trainer was excellent. I thoroughly enjoyed the use of role play. An invaluable tool and I am looking forward to implementing it. It would be constructive to actually study further towards an accreditation. I will refer back to the organisation."
Ruth Parnell-Mace, PSCO Neighbourhood Policing Team, Sussex Police Practical Mediation Skills
"A confidence-building and invaluable course. The structure of the course was fluid and gave delegates enough space to break-away and explore the issue being raised spontaneously. The size of the group was perfect and we all felt confident to engage with every activity."
Sarah Critchlow, Professional Development Officer, Sussex Police Practical Mediation Skills
"A challenging and extremely useful course. I particularly liked the practical exercises on both days. Day 2 exercises encompassed all the information from the day 1 training. Lots of ground explored but I would still be interested in looking at further training options."
Rosie Ross, Inspector, Sussex Police Practical Mediation Skills
"One of the few course I have ever come away from excited about putting skills into practice. I will absolutely recommend this course to a colleague. It has increased my knowledge and it surpassed my expectations."
Till Sanderson, Detective Inspector, Sussex Police Practical Mediation Skills
"An intense and worthwhile course. I didn’t realise I managed to absorb so much information in such a short period of time. Extremely useful. As a potential internal mediator, I believe I would not have been able to perform this task effectively without this training. Thank you."
Jan Coppock, HR Officer, RGE Engineering&Co Core Mediation Skills
"An extremely useful and thought-provoking course with a clearly laid-out structure delivery. I shall be moving on to an accredited mediation training. It is a pleasure to be involved with the TCM Group."
Alison Roberts, HR Officer, Plane Handling Ltd Core Mediation Skills
"A good insight into the benefits of mediation. The TCM trainer was excellent and made me feel very relaxed. A challenging and informative course that would be useful for line managers."
Rosemary Green, Director, R.Green Ltd Core Mediation Skills
"An extremely useful course with an great balance mix of practice and theory. An informative and practical introduction to mediation."
