"I liked how delegates were able to share their experiences with each other and overall I found the workshop extremely useful and helpful."

"A challenging and clarifying course. The benefits of mediation can be misunderstood until explored. I feel an extension to the 6-day course should be offered as this being a short course acts as an appetiser. I particularly enjoyed the depth of the course and the way it was structured to ensure it can be practically embedded."

"An extremely useful and informative day. I found the course extremely useful, providing great techniques that I look forward to using in practice."

"An enlightening and reflective event that allowed ample opportunities to ask questions and to debate the answers. The role plays were very effective. An extremely enjoyable workshop which provided a challenging learning environment and the opportunity to reflect and deepen the learning experience."

"A fantastic and relevant model which will really work for our Brand. The TCM trainer’s style of facilitating was excellent in that our questions were answered straight away with useful techniques and tips to use in practice. The TCM FAIR mediation process is also fantastic."

"This training is an excellent tool for the whole group. I learnt new skills to take away. I enjoyed the role plays, I just wish I could have had the full 6-day course and cannot wait to give it a go in practice. Mediation is an excellent tool and I hope it becomes part of Arcadia’s culture."

"An excellent course, positive and informative. I hope to practically engage in the process as a mediator for Sussex police. An excellent tool for both the workplace and life. I hope to be able to gain an accreditation soon."

"A concise and enlightening course. The use of exercise was great. I would definitely recommend this course to a colleague."

"An empowering and concise course. The knowledge and skill of the trainer was excellent. I thoroughly enjoyed the use of role play. An invaluable tool and I am looking forward to implementing it. It would be constructive to actually study further towards an accreditation. I will refer back to the organisation."

"A confidence-building and invaluable course. The structure of the course was fluid and gave delegates enough space to break-away and explore the issue being raised spontaneously. The size of the group was perfect and we all felt confident to engage with every activity."