Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Susy White, HR Manager at JDA Software Ltd Mediation Eye opener
"Extremely useful and informative course which I would recommend to friends and colleagues."
Hazel Satenay, London Borough of Brent. Professional Mediators’ Association Day
"An extremely useful and excellent course. It was an exciting and lively day. I would definitely recommend it to others. I mostly loved the speaker Sean Cunningham’s experiences."
Shy’annco Pitter, Senior HR Officer, London Borough of Brent Professional Mediators’ Association Day
"The PMA days are extremely useful. There is flexibility to choose CPD days/topics which meet your professional development needs. This day was informative and interactive. It was extremely useful has it has provided me more tools in skills box."
Fiona Beddoes-Jones, Principal Psychologist, Cognitive Fitness Consultancy Professional Mediators’ Association Day
"A great networking event. Brendan’s personality and expertise along with the guest speak, Sean Cunningham made the course worthwhile."
Mediator, AT Consulting Services Professional Mediators’ Association Day
"An extremely useful opportunity to review negotiation and mediation skills. I enjoyed exploring the similarities in skills of a hostage negotiator to that of the commercial and business negotiation as I do a lot of business negotiation in my daily work."
Adrianna Santo-Davila, Mediator Consultant Professional Mediators’ Association Day
"A good opportunity to see what is happening in the world of mediation. An interesting and educational event. I enjoyed meeting other professional with a different approach to mediation."
Bev Solinger, Mediator Consultant Professional Mediators’ Association Day
"An educational and thought-provoking event. I particularly enjoyed the hostage negotiation discussion and the mediation case study and video. An excellent event which was well run and relevant. One of the best I have attended."
Jacky Hilary, Mediator consultant Professional Mediators’ Association Day
"An interesting and thought-provoking session. I found the day extremely useful. The course helps mediators to be aware of what is going on underneath day-to-day interactions."
Janet Hemmings, London Borough of Brent Professional Mediators’ Association Day
"The standard and relevance of the exercises and activities was extremely useful. I particularly enjoyed exploring the potential difficult situations in the role play. It’s not just about mediating…it’s necessary skills for life."
Dyelia Morgan, Panel Advisor, London Borough of Brent. Professional Mediators’ Association Day
"The training handouts and the trainer’s sensitivity to my needs scored highly on the day. The course was different and informative. I could easily relate to the use of drawing to tell a story and it was extremely useful to explore the ‘roles’ in conflict."
