"A great professional workshop to give you the confidence to apply mediation skills to your own company."

"I found this course to be very interesting and a great eye opener to mediation. I now realise the benefits of mediation and will be promoting it to my company as area for further development."

"An enjoyable and informative course. I particularly enjoyed the role plays. Excellent course administration and knowledge and skills of the trainer."

"An insightful and challenging course with a very good mix between practical role play and listening to first hand experience of mediation. An extremely useful course and I would not hesitate to recommend TCM courses."

"This was a challenging and relevant course, it was well structured and well delivered and I found the role plays very useful. The course clearly defines what mediation is all about and equips you with the skills to do it. Overall, a stimulating and challenging course that is both relevant and self-developing."

"A useful course that excellently outlined the mediation process. A real insight into the mind/approach of a mediator. The course had a good mix of theory and practice. I particularly enjoyed learning the impartiality of the mediator in empowering the parties to make their own agreement."

"A practical and extremely useful course. An enjoyable training experience which taught me new practical skills. The knowledge of the trainer was very good."

"An insightful, challenging and involving course. The TCM trainer was very knowledgeable and willing to explain things patiently and thoroughly. TCM adapted the course to our needs and the role plays were very relevant. I appreciate the practicality of the course."

"An interesting and informative course. I particularly liked the style of the TCM trainer. Practical training delivered by Practical trainers."

"An interesting and powerful day. Despite my initial reservation, the use of film was highly beneficial. One day is not enough, maybe the PMA session can start earlier to allow more time."