Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Susan Rogers, Research Manager, University of Southampton Essentials of Workplace Mediation
"TCM provides excellent training opportunities, and even though I have a lot more to learn I will be able to bring new skills back to the workplace."
Mahmuda Ali, Operations Support Officer Team Leader, UNRWA West Bank National Certificate in Workplace Mediation
"You have never had so much fun having your mind bent to the good of the workplace! An absolutely super course. Both Gillian and Beccie were amazing trainers they had different styles and it made for a very powerful team."
Dr. Hasan Tabakhna, Senior Medical Officer, UNRWA West Bank National Certificate in Workplace Mediation
"I feel that many conflicts in the West Bank field can be resolved through mediation instead of escalating conflicts."
Suha Ismail, Deputy Chief Field Health Programme, UNRWA Lebanon National Certificate in Workplace Mediation
"Often I am faced with situations of disputes that could be prevented from escalation using the skills learned in this course."
David Sigurdsson, Operations Support Officer, UNRWA Lebanon National Certificate in Workplace Mediation
"I appreciated the constant positive criticism offered by the trainers and the fact that the trainers seemed to be having as much fun as we were."
Majed El-Jadba, Head Staff Costs and Standards Budget Section, UNRWA HQG National Certificate in Workplace Mediation
"I liked the way the course was organised. I learned new ideas approaches and ways of looking at things – an interesting and challenging course."
Amy Schmidt, Monitoring & Evaluation Officer, Relief & Social Services Division, HQ Amman National Certificate in Workplace Mediation
"Reflecting on conflict, how I react to conflict and now, having mediated in a mock up, how the model speaks for itself."
Shelia Moore, HR Director, Harrison Catering Mediation Eye opener
"The workshop was very interactive and though provoking. I found the experience worthwhile and I felt the value of mediation was clearly demonstrated."
Cephas Gaewu, Director, Employmediation Mediation Eye opener
"I found the workshop very informative and I was especially impressed by the excellent presentation. I found the event extremely informative and would definitely recommend it to friends and colleagues."
Emma Hart, HR Advisor, The Disney Store Mediation Eye opener
"It was extremely useful to gain an insight into other companies’ difficulties and how they deal with them. I will be sharing what I have learnt in using mediation with the rest of my team. David is an excellent trainer and very engaging."
