Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Alison Beard, Head of Support Services, University of Southampton Essentials of Workplace Mediation
"An eye-opening and challenging course, I particularly liked the role play and informal nature of the structure which allowed for meaningful discussions from all participants. I would recommend this course to a colleagues and friends and it was just what I was after!"
Mary Morrison, Project Director, University of Southampton Essentials of Workplace Mediation
"A rewarding and challenging course which was extremely well led and facilitated. The content and activities were great with a clear structure, and I found the whole experience extremely useful."
Patrick Stevenson, Professor in Humanities, University of Southampton Essentials of Workplace Mediation
"The TCM course provided an excellent grounding in the principles and practice of mediation. The tutor was excellent and the whole experience was illuminating, inspiring and motivating. The presentation was very clear and well structured, and there was a good balance between exposition, explanation, demonstration and practice."
Emma Lindsey, First Support Practitioner, University of Southampton Essentials of Workplace Mediation
"I came to learn about mediation skills in the workplace, and that is exactly what I got after three very full and enjoyable days! I would recommend this course to friends and colleagues and found it extremely useful, engaging and absorbing."
Sarah Lee, Doctoral Student, University of Southampton Essentials of Workplace Mediation
"I want to say many thanks for a really valuable experience. I felt the Trainer’s style and expertise were absolutely key to the success of this engaging, relevant and challenging course."
Deborah Wakely, Senior Leagal Services Manager, University of Southampton Essentials of Workplace Mediation
"The training and trainer were excellent and It was immediately obvious that we were learning from an expert! The learning styles were varied and I found it a valuable and interesting experience."
Susan Rogers, Research Manager, University of Southampton Essentials of Workplace Mediation
"TCM provides excellent training opportunities, and even though I have a lot more to learn I will be able to bring new skills back to the workplace."
Mahmuda Ali, Operations Support Officer Team Leader, UNRWA West Bank National Certificate in Workplace Mediation
"You have never had so much fun having your mind bent to the good of the workplace! An absolutely super course. Both Gillian and Beccie were amazing trainers they had different styles and it made for a very powerful team."
Dr. Hasan Tabakhna, Senior Medical Officer, UNRWA West Bank National Certificate in Workplace Mediation
"I feel that many conflicts in the West Bank field can be resolved through mediation instead of escalating conflicts."
Suha Ismail, Deputy Chief Field Health Programme, UNRWA Lebanon National Certificate in Workplace Mediation
"Often I am faced with situations of disputes that could be prevented from escalation using the skills learned in this course."
