Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.
Leanne Morris, Senior Advisor, Matalan Mediation Eye opener
"An extremely informative session which has inspired me to make recommendations to the board of directors regarding the use of mediation in our company."
Sarah Hall, HR Manager, Panalpina World Transport Ltd Mediation Eye opener
"The presentation and the pace of the discussion was very useful. I found the workshop extremely informative and relevant."
Claire Robinson, HR Advisor, Panalpina World Transport Ltd Mediation Eye opener
"A great professional workshop to give you the confidence to apply mediation skills to your own company."
Laura Roberts, HR Advisor, Speedy Hire Plc Mediation Eye opener
"I found this course to be very interesting and a great eye opener to mediation. I now realise the benefits of mediation and will be promoting it to my company as area for further development."
Samantha Lawrence, Principal Employment Relations Unit, Local Government Employers (LGE) Essentials of Mediation
"An enjoyable and informative course. I particularly enjoyed the role plays. Excellent course administration and knowledge and skills of the trainer."
Graham Baird, Principal Negotiation Officer, Local Government Employers (LGE) Essentials of Mediation
"An insightful and challenging course with a very good mix between practical role play and listening to first hand experience of mediation. An extremely useful course and I would not hesitate to recommend TCM courses."
Sarah Messenger, Service Director, Local Government Employers (LGE) Essentials of Mediation
"This was a challenging and relevant course, it was well structured and well delivered and I found the role plays very useful. The course clearly defines what mediation is all about and equips you with the skills to do it. Overall, a stimulating and challenging course that is both relevant and self-developing."
Philip Bundy, Employment Relations Adviser, Local Government Employer (LGE) Essentials of Mediation
"A useful course that excellently outlined the mediation process. A real insight into the mind/approach of a mediator. The course had a good mix of theory and practice. I particularly enjoyed learning the impartiality of the mediator in empowering the parties to make their own agreement."
Andy Inett, Head of Negotiations, Local Government Employers (LGE) Essentials of Mediation
"A practical and extremely useful course. An enjoyable training experience which taught me new practical skills. The knowledge of the trainer was very good."
Luann Donald, Employment Relations Adviser, Local Government Employers (LGE) Essentials of Mediation
"An insightful, challenging and involving course. The TCM trainer was very knowledgeable and willing to explain things patiently and thoroughly. TCM adapted the course to our needs and the role plays were very relevant. I appreciate the practicality of the course."